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AlibrisReviews 107,514

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
943
value
11,181
shipping
11,171
quality
11,165
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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So far my experience was good as the website was easy to navigate and had useful recommendations. However, I did not appreciate that it offered a $5 coupon on a first order (with email subscription) only to find out at the check out that the order had to be over $50.

Date of experience: January 8, 2022
Louisiana
1 review
0 helpful votes
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This is the best price for this book
January 8, 2022

This is the best price for this book. I spent 30 minutes searching on the Internet and chose Alibris.

Date of experience: January 8, 2022
Virginia
1 review
0 helpful votes
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Have been looking for this book a long time. Thank you for helping me get it.

Date of experience: January 8, 2022
California
1 review
0 helpful votes
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I love how huge the collection is!
January 7, 2022

I love how huge the collection is! I wasn't expecting the site to have the books I wanted--but they did! And there was only one book that wasn't able to be shipped from the place I bought the rest of the books from, but it still exists on here--basically, there's so many books and that's awesome.

Date of experience: January 7, 2022
New Mexico
1 review
0 helpful votes
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The site is easy to use, but I wish a gift card could be enclosed with the package.

Date of experience: January 7, 2022
Minnesota
1 review
0 helpful votes
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Your web site is clear and straightforward, and so far I have always trusted your ratings of the sellers.

Date of experience: January 7, 2022
Pennsylvania
1 review
0 helpful votes
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My previous order went well with no problems! Thanks!

Date of experience: January 7, 2022
Michigan
1 review
0 helpful votes
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It kept taking me back to the email verification, so I had to enter it 6 times!

Date of experience: January 7, 2022
Nevada
1 review
0 helpful votes
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I was to get free shipping on one of my books, but i was charged.

Date of experience: January 7, 2022
New York
1 review
0 helpful votes
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I'm awaiting for my books, from the start, I feel that there is too much of a charge for the shipping, in my opinion.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 7, 2022
Colorado
1 review
0 helpful votes
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I wish you would tell me the shipping before I get to the credit card page

Date of experience: January 7, 2022
Georgia
1 review
0 helpful votes
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Shopping for books is easy on thi website. The prices are fair and decent, also.

Date of experience: January 7, 2022
Colorado
1 review
0 helpful votes
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Best prices I have found plus offering coupons helps!

Date of experience: January 7, 2022
Washington
1 review
0 helpful votes
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Shopping has been easy
January 7, 2022

Shopping has been easy. Delivery and service unknown

Date of experience: January 7, 2022
Colorado
1 review
0 helpful votes
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Easy to find what I need
January 7, 2022

Easy to find what I need. Clear information about shipping.

Date of experience: January 7, 2022
Pennsylvania
0 reviews
0 helpful votes
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Almost always
January 7, 2022

Almost always - and I am pretty frequent - seamless and fast.

Date of experience: January 7, 2022
California
1 review
0 helpful votes
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Most of the books we are looking for are here and reasonable price. Shipping could be a beeter price

Date of experience: January 7, 2022

Would be nice to get books even cheaper and more selections
February 1, 2021
Previous review

Would be nice to get books even cheaper and more selections

Date of experience: January 2, 2021
North Carolina
1 review
0 helpful votes
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This easy, understood clearly and process went smoothly

Date of experience: January 7, 2022
Wisconsin
1 review
0 helpful votes
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I want a refund unless to change this charge for shipping.

Date of experience: January 7, 2022
Tennessee
1 review
0 helpful votes
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Great prices and packaging
January 7, 2022

Great prices and packaging. Items are always in the best condition when they arrive.

Date of experience: January 7, 2022