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AlibrisReviews 107,516

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
943
value
11,181
shipping
11,171
quality
11,165
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Washington
1 review
0 helpful votes
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All desired info, such as edition, seller location, & shipping times, was available & easy to find.

Date of experience: January 7, 2022
California
1 review
0 helpful votes
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Very easy to navigate your site & find exactly what I am looking for.

Date of experience: January 7, 2022
New Jersey
1 review
0 helpful votes
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I enjoyed the ease and options I was given to choose from

Date of experience: January 6, 2022
California
1 review
0 helpful votes
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Not Convenient to register account and change billing address

Date of experience: January 6, 2022
California
1 review
0 helpful votes
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Thank you for using paypal and not requiring me to have an account!

Date of experience: January 6, 2022
Oregon
1 review
0 helpful votes
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The page was easy to look through, and the book sold itself by the pictures.

Date of experience: January 6, 2022
Florida
1 review
0 helpful votes
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Shipping prices are unfortunate
February 5, 2022

Shipping prices are unfortunate. :/ Quickly removed other items from my cart due to the huge jump in price.

Date of experience: January 6, 2022
New York
1 review
0 helpful votes
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This is the book I'm looking for..
January 6, 2022
Updated review

This is the book I'm looking for. Thanks, can wait to put my eyes on it

Date of experience: January 6, 2022

Thx for always being best prices
January 5, 2022
Previous review

Thx for always being best prices

Date of experience: January 5, 2022
Tennessee
1 review
0 helpful votes
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Hard to find a specific book through a search. My cart disappeared when I reset my password (understandable), but I couldn't find the exact books in the cart by searching seller and condition in addition to title and author.

Date of experience: January 6, 2022
Illinois
1 review
0 helpful votes
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A book seller had a rating of 3 out of 5 stars. I tried to view their feedback and comments from buyers but the seller had hidden them where they could not be viewed. Alibris should not allow buyer feedback to be hidden by the seller!

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 6, 2022
Maryland
1 review
0 helpful votes
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So far, so good
January 6, 2022

So far, so good. This is my first order and I will have to see how long it takes to arrive and if the condition is as described.

Date of experience: January 6, 2022
Oregon
1 review
0 helpful votes
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Love being able to find books that I am looking for
January 6, 2022
Updated review

Love being able to find books that I am looking for

Date of experience: January 6, 2022

Easy to find the books I want
May 25, 2021
Previous review

Easy to find the books I want

Date of experience: May 25, 2021
Indiana
1 review
0 helpful votes
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I love being able to shop books from home. Alibris makes it easy.

Date of experience: January 6, 2022
Iowa
1 review
0 helpful votes
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My cart was full and I was ready to check out, I signed...
February 5, 2022
Updated review

My cart was full and I was ready to check out, I signed in and my cart was empty. If someone has items in their cart they should be able to sign in and not get their cart emptied.

Date of experience: January 6, 2022

Quick, and easy
May 3, 2021
Previous review

Quick, and easy.

Date of experience: May 3, 2021
Oklahoma
1 review
0 helpful votes
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Good prices, excellent selection
January 6, 2022
Updated review

Good prices, excellent selection. Easy to find description for different qualities.

Date of experience: January 6, 2022

Good prices, good search engine, easy to navigate book selection. I will be sure to come back for all my book needs, and recommend it to friends!

Date of experience: April 8, 2021
Florida
1 review
0 helpful votes
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The last book I ordered fro shipped on 28 dec yet to receive it! 6 Jan delivery was to be 3 jan

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 6, 2022
Tennessee
1 review
0 helpful votes
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Alibris is legendary if you are a book lover you will find it here.

Date of experience: January 6, 2022
Kentucky
1 review
0 helpful votes
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Thank you one of easiest transactions I've seen in a while!

Date of experience: January 6, 2022
Pennsylvania
1 review
0 helpful votes
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I am a long-standing Alibris customer. Today's experience was excellent, as they all are.

Date of experience: January 6, 2022
Virginia
1 review
0 helpful votes
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Difficult to see what the differences were between the different sellers

Date of experience: January 6, 2022