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AlibrisReviews 107,357

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
936
value
11,102
shipping
11,092
quality
11,086
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Minnesota
1 review
0 helpful votes
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Ordering was easy
January 20, 2022

Ordering was easy. Finding books with the ISBN was the fastest way to navigate.

Date of experience: January 20, 2022
California
1 review
0 helpful votes
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Shopping was quick and good savings but shipping cost from Carrollton, TX to Frisco, TX was quite high…I could have picked the books up much cheaper.

Date of experience: January 20, 2022
Illinois
1 review
0 helpful votes
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They Had what I was looking for at a good price! Cheers!

Date of experience: January 20, 2022
Florida
1 review
0 helpful votes
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Great site
January 20, 2022
Updated review

Great site. Would like to know details if shipping is cheaper if you're ordering from one seller rather than several.

Date of experience: January 20, 2022

It would be great if shipping costs were specified...
July 13, 2021
Previous review

It would be great if shipping costs were specified for each book. Always winds up with astronomical shipping costs compared to what I was expecting because they all come from different sellers I guess.

Date of experience: June 13, 2021
Kansas
2 reviews
0 helpful votes
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I've bought so many books on here and love this site
January 20, 2022
Updated review

I've bought so many books on here and love this site.

Date of experience: January 20, 2022

I get ALL my books from here
September 28, 2021
Previous review

I get ALL my books from here. I love this site and have had many orders with only wonderful experiences.

Date of experience: September 28, 2021
Rhode Island
1 review
0 helpful votes
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First time shopping, already considering coming back.

Date of experience: January 20, 2022
Illinois
0 reviews
0 helpful votes
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Very easy and informative with many choices I would shop here again

Date of experience: January 20, 2022
Missouri
1 review
0 helpful votes
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Easy to find what I was looking for at a reasonable price and reasonable shipping cost. Thank you.

Date of experience: January 20, 2022
Alabama
1 review
0 helpful votes
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Found my books that were needed and saved $20 compared to Amazon. Very happy.

Date of experience: January 19, 2022
Idaho
2 reviews
0 helpful votes
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Got what I needed, quick and easy checkout. Thanks a bunch

Date of experience: January 19, 2022
Idaho
1 review
0 helpful votes
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Very easy and convenient
January 19, 2022

Very easy and convenient. Holy $#*! i can't believe i never knew about this site.

Date of experience: January 19, 2022
Michigan
1 review
0 helpful votes
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Little confusing on where to click originally to see the books available. Like they were listed with no prices and wasn't sure if that was it or not.

Date of experience: January 19, 2022
Missouri
1 review
0 helpful votes
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I don't shop very often, but I usually find what I want and have received prompt service. My orders have always been carefully packaged and received in excellent condition.

Date of experience: January 19, 2022
Illinois
0 reviews
0 helpful votes
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Love that I saved 100 dollars on a text book thank you guys your amazing

Date of experience: January 19, 2022
Texas
2 reviews
0 helpful votes
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Had to change my shipping address, but there was no...
January 19, 2022
Updated review

Had to change my shipping address, but there was no way to tell how to do that.

Date of experience: January 19, 2022

Found the book and bought it
May 8, 2021
Previous review

Found the book and bought it. No problems.

Date of experience: May 8, 2021
North Carolina
1 review
0 helpful votes
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I was interested in ordering from Alibris because I received an email yesterday in my inbox for a $20 coupon. I followed the steps..."truck shipping" on Alibris items, $39 worth of items, save $20 at checkout. I received free shipping but where's my $20 discount? It wasn't registering when I repeatedly tried to apply it on the email you sent..."get the coupon". I finally clicked on the other promotion you have $3 off of $25 order and at least got that amt. Off my order. (I am concerned because I'm trying to get low or wholesale prices so that I can resell these books and still raise monies for our Non-Profit organization.) I submitted a question online about getting the $20 discount, but found out I had to wait 48 hours for an email answer. Your $20 off expires before midnight tonight.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 19, 2022
Virginia
0 reviews
0 helpful votes
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I have ordered a few times from Alibris and I have received the books quickly and in good condition.

Date of experience: January 19, 2022
Georgia
1 review
0 helpful votes
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Found the book I was looking for very easily. Price and shipping were good. Ordering was super easy too.

Date of experience: January 19, 2022
Virginia
1 review
0 helpful votes
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It would be helpful to know the appearance of the book I ordered many books come in different styles); maybe add a feature where the seller may upload an image of the cover?

Date of experience: January 19, 2022
Tennessee
2 reviews
0 helpful votes
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Finally found the books I've been wanting at a price...
January 19, 2022
Updated review

Finally found the books I've been wanting at a price I'm willing to pay.

Date of experience: January 19, 2022

Alibris is easy to shop, the information is clear and...
August 24, 2021
Previous review

Alibris is easy to shop, the information is clear and easy to find and there is usually a price and book quality that suits me.

Date of experience: August 24, 2021