
On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Finally found the books I've been wanting at a price I'm willing to pay.
Alibris is easy to shop, the information is clear and easy to find and there is usually a price and book quality that suits me.
Alibris ordering is always straightforward. Shipping has been immediate and when there is a problem (once out of thirty or forty transactions) it is dealt with quickly.
When ordering multiple books, I would like to see recommendations for the same the book provider so as to reduce shipping costs.
There is always a great selection on Alibris. I do wish shipping costs were lower, though.
It would be nice if you didn't have to work so hard to find lowest shipping costs and/or order different books from same seller so fewer shipments.
Would be nice if books in series are placed in order of release
I have used alibris for years and have found it to be reliable and easy/
So far so good. Now just waiting to see the book to arrive.
Been looking for this book, cause I cut out of my book and need another
Very good books, the quality is always the best and fast shipping, also the best prices
I have ordered from this seller (Avon Hill Books) before. Books come lovingly wrapped, descriptions are accurate.
Quick and Concise with a vast selection of books. Every book i needed for this semester was available for cheap.
I really appreciate the cart optimizer--used to take way too long to sort that out on my own.
Terrific website with awesome selection and prices on books.
Found exactly what I needed at a great price
I'm always satisfied with the books I order. You have an easy and complete system to follow.
Wow, so fast, easy, and 60% off the lowest price I could find on the net.
I love the new cart consolidation feature - I would like to see that expanded to suggest book title matches with similar price and/or condition from sellers already included in my cart, so I'm not paying $45 in shipping from nine different vendors.
Excellent response every time I've had an inquiry.
Easy search engine and good descriptions. Thank you
I appreciate the quality and variety of books I find on alibris!
Alibris is always really easy and effectively organized!
I am grateful the book I was seeking is available.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.