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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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So glad to be a retuning customer Thank you! I have always loved your quality books and service
I was unable to get my password recognized after multiple tries. You have it now.
I hope I can get right in next attempt.
It was a very easy checkout with having an account.
Easy to use but check out with state and country always get messed up.
I ordered the book, I'd requested and for less than I'd seen previously advertised.
The website does a great job of helping you find the best deal possible and at reasonable prices.
Quite satisfied... web site is clear, concise, easy to use...
Easy to find what I needed, easy to create an account, update shipping address, connect to PayPal for payment, and finalize my order. Shipping and tax are fair and reasonable.
Lots of options for any book, easy to navigate site.
Easiest of any site I've used so far. (I'm a new smartphone user.). Good job!
Alibris.com is the best place to buy books online.
I have ordered many times over the past years - always easy to navigate your website and satisfied with your service whenever it was needed.
Glad this item is still available - did not take long to order - appreciate the search for codes
The site was easy to shop and check out was seamless.
Always a quick and easy shopping experience, and generally find whatever I'm looking for at any given time
It's only been 5 seconds, so i don't yet have enough information to rate the experience
Book selection plus price optimizing tool are good, low prices on used books good, no dark mode bad
Super glad they have the book and the price was really reasonable. Glad I found them.
Always thankful for the shopping experience with Alibris
U do not offer coupons to NEW clients so why are u asking for a coupon when it's checkout time knowing most "new Clients" don't have it?
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.