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AlibrisReviews 107,278

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
935
value
11,062
shipping
11,052
quality
11,046
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Missouri
1 review
0 helpful votes
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So glad to be a retuning customer Thank you! I have always loved your quality books and service

Date of experience: January 21, 2022
Washington
1 review
0 helpful votes
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I was unable to get my password recognized after multiple tries. You have it now.
I hope I can get right in next attempt.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 21, 2022
New York
1 review
0 helpful votes
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It was a very easy checkout with having an account
January 21, 2022
Updated review

It was a very easy checkout with having an account.

Date of experience: January 21, 2022

Easy to use but check out with state and country always...
September 14, 2021
Previous review

Easy to use but check out with state and country always get messed up.

Date of experience: September 14, 2021
Maryland
1 review
0 helpful votes
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I ordered the book, I'd requested and for less than I'd seen previously advertised.

Date of experience: January 21, 2022
California
1 review
0 helpful votes
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The website does a great job of helping you find the best deal possible and at reasonable prices.

Date of experience: January 21, 2022
Canada
0 reviews
0 helpful votes
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Quite satisfied...
January 21, 2022

Quite satisfied... web site is clear, concise, easy to use...

Date of experience: January 21, 2022
Pennsylvania
1 review
0 helpful votes
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Easy to find what I needed, easy to create an account, update shipping address, connect to PayPal for payment, and finalize my order. Shipping and tax are fair and reasonable.

Date of experience: January 21, 2022
Illinois
0 reviews
0 helpful votes
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Lots of options for any book, easy to navigate site.

Date of experience: January 21, 2022
Washington
0 reviews
0 helpful votes
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Easiest of any site I've used so far
January 21, 2022

Easiest of any site I've used so far. (I'm a new smartphone user.). Good job!

Date of experience: January 21, 2022
Iowa
2 reviews
0 helpful votes
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Alibris.com is the best place to buy books online.

Date of experience: January 21, 2022
New Jersey
1 review
0 helpful votes
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I have ordered many times over the past years - always easy to navigate your website and satisfied with your service whenever it was needed.

Date of experience: January 21, 2022
California
0 reviews
0 helpful votes
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Glad this item is still available
January 21, 2022

Glad this item is still available - did not take long to order - appreciate the search for codes

Date of experience: January 21, 2022
Florida
0 reviews
0 helpful votes
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The site was easy to shop and check out was seamless.

Date of experience: January 21, 2022
RU
1 review
0 helpful votes
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Always a quick and easy shopping experience, and generally find whatever I'm looking for at any given time

Date of experience: January 21, 2022
Costa Rica
1 review
0 helpful votes
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It's only been 5 seconds, so i don't yet have enough information to rate the experience

Date of experience: January 20, 2022
Arizona
1 review
0 helpful votes
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Book selection plus price optimizing tool are good, low prices on used books good, no dark mode bad

Date of experience: January 20, 2022
Alabama
1 review
0 helpful votes
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Your cart sucks
February 19, 2022

Your cart sucks. Plus, limited product information.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 20, 2022
California
1 review
0 helpful votes
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Super glad they have the book and the price was really reasonable. Glad I found them.

Date of experience: January 20, 2022
Washington
1 review
0 helpful votes
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Always thankful for the shopping experience with Alibris

Date of experience: January 20, 2022
California
1 review
0 helpful votes
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U do not offer coupons to NEW clients so why are u asking for a coupon when it's checkout time knowing most "new Clients" don't have it?

Date of experience: January 20, 2022