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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I got the book I wanted for far, far less than I could on Amazon. I'm super pleased.
It was easy and so far I'm happy. Seller had 5 star rating so assume my book will arrive a
I love the way you display choices and anticipate from our past records authors we enjoy most. Thank You!
I appreciate your helping me save money on how things are ordered! I love your site and use it exclusively for books ordered through the WEB--THANK YOU!
It was very easy and I am very pleased with your prices!
Very easy with the necessary information pertaining to the book.
I would like to see Alibris add the option to pay with at least two forms of payment. For example: My son received a VISA gift card for Christmas from a relative and his VISA gift card has $14.00 remaining on it and he wanted to use it first toward the payment and then I was going to use my VISA debit card to pay the remaining amount of the purchase. Alibris does not offer that option because when we typed in the VISA gift card numbers, exp date, and 3 digit code and clicked on the pay now area an error message showed up. Please consider adding an option to pay with more than one credit/debit card at a time. Thank you!
Great prices. I like to check the "details" and pick books that say that it is in very good condition with no writing or highlighting. I have never been disappointed.
You have a good variety. I like that you can sort by condition and price. Reasonable rates are offered.
I love buying through Alibris but am particularly frustrated when I order a lot of books from one bookseller and the postage is beyond outrageous. I bought 18 paperbacks from Owls Toledo and the postage is over $60. They will all fit into a small box. Honestly, there should be consolidated shipping discounts beyond just a few books. 18 paperbacks--I can imagine paying, say, $20, but $60?
Thank you, Alibris! So glad to have a place I can find used copies of books easily and quickly for great prices that isn't Amazon.
Great prices as always! Albris is my go to book store, new products at used prices!
Slight problem ordering 2 items with different addresses.
Fast, well organized & with reasonably thorough information.
Quick & easy, if one has some idea of what one is looking for.
As we've never been "stung," we shop Alibris with confidence.
The Best, better than the library as books come to me
Have been shopping with Alibris for several and I have never been disappointed.
As a new customer, Found the select process for series hard.
I'm so happy to have a way to boycott Amazon and support local bookstores at costs I can afford!
Very easy to use. Great deals, rare cd's. Extremely convenient...
Ordered a textbook and it was supposed to arrive a week ago. Shipper's tracking says it should have arrived, but it has not. I checked and it did not accidentally go to one of my neighbors. Seller responded quickly to my concerns when I reached out. Alibris has not responded about refunds or replacing the lost package.
Very easy site to work with. Straight foreward steps, no confusion and good prices. I'm very pleased.
Great price for 2 books even with the shipping fee
Great place to shop popular books at a fraction of the cost!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.