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AlibrisReviews 107,047

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
920
value
10,932
shipping
10,922
quality
10,916
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
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I got the book I wanted for far, far less than I could on Amazon. I'm super pleased.

Date of experience: February 9, 2022
California
1 review
0 helpful votes
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It was easy and so far I'm happy
February 9, 2022

It was easy and so far I'm happy. Seller had 5 star rating so assume my book will arrive a

Date of experience: February 9, 2022
Oklahoma
2 reviews
0 helpful votes
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I love the way you display choices and anticipate from...
February 9, 2022
Updated review

I love the way you display choices and anticipate from our past records authors we enjoy most. Thank You!

Date of experience: February 9, 2022

I appreciate your helping me save money on how things...
April 12, 2021
Previous review

I appreciate your helping me save money on how things are ordered! I love your site and use it exclusively for books ordered through the WEB--THANK YOU!

Date of experience: April 12, 2021
Maryland
1 review
0 helpful votes
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It was very easy and I am very pleased with your prices!

Date of experience: February 9, 2022
Michigan
1 review
0 helpful votes
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Very easy with the necessary information pertaining to the book.

Date of experience: February 9, 2022
Pennsylvania
1 review
0 helpful votes
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I would like to see Alibris add the option to pay with at least two forms of payment. For example: My son received a VISA gift card for Christmas from a relative and his VISA gift card has $14.00 remaining on it and he wanted to use it first toward the payment and then I was going to use my VISA debit card to pay the remaining amount of the purchase. Alibris does not offer that option because when we typed in the VISA gift card numbers, exp date, and 3 digit code and clicked on the pay now area an error message showed up. Please consider adding an option to pay with more than one credit/debit card at a time. Thank you!

Date of experience: February 9, 2022
California
1 review
0 helpful votes
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Great prices
February 9, 2022
Updated review

Great prices. I like to check the "details" and pick books that say that it is in very good condition with no writing or highlighting. I have never been disappointed.

Date of experience: February 9, 2022

You have a good variety
April 23, 2021
Previous review

You have a good variety. I like that you can sort by condition and price. Reasonable rates are offered.

Date of experience: April 23, 2021
Virginia
1 review
0 helpful votes
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I love buying through Alibris but am particularly frustrated when I order a lot of books from one bookseller and the postage is beyond outrageous. I bought 18 paperbacks from Owls Toledo and the postage is over $60. They will all fit into a small box. Honestly, there should be consolidated shipping discounts beyond just a few books. 18 paperbacks--I can imagine paying, say, $20, but $60?

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 9, 2022

Thank you, Alibris!
January 31, 2022
Previous review

Thank you, Alibris! So glad to have a place I can find used copies of books easily and quickly for great prices that isn't Amazon.

Date of experience: January 31, 2022
Michigan
1 review
0 helpful votes
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Great prices as always!
February 9, 2022

Great prices as always! Albris is my go to book store, new products at used prices!

Date of experience: February 9, 2022
Virginia
1 review
0 helpful votes
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Slight problem ordering 2 items with different addresses.

Date of experience: February 9, 2022
Florida
1 review
0 helpful votes
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Fast, well organized & with reasonably thorough information.

Date of experience: February 9, 2022

Quick & easy, if one has some idea of what one is looking for.

Date of experience: January 8, 2022

As we've never been "stung," we shop Alibris with confidence
November 22, 2021
Previous review

As we've never been "stung," we shop Alibris with confidence.

Date of experience: November 22, 2021
Ohio
1 review
0 helpful votes
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The Best, better than the library as books come to me

Date of experience: February 9, 2022
District of Columbia
1 review
0 helpful votes
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Have been shopping with Alibris for several and I have never been disappointed.

Date of experience: February 9, 2022
Georgia
1 review
0 helpful votes
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As a new customer, Found the select process for series hard.

Date of experience: February 9, 2022
Maryland
1 review
0 helpful votes
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I'm so happy to have a way to boycott Amazon and support local bookstores at costs I can afford!

Date of experience: February 9, 2022
New Jersey
1 review
0 helpful votes
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Very easy to use
February 9, 2022

Very easy to use. Great deals, rare cd's. Extremely convenient...

Date of experience: February 9, 2022
Texas
1 review
0 helpful votes
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Ordered a textbook and it was supposed to arrive a...
March 11, 2022
Updated review

Ordered a textbook and it was supposed to arrive a week ago. Shipper's tracking says it should have arrived, but it has not. I checked and it did not accidentally go to one of my neighbors. Seller responded quickly to my concerns when I reached out. Alibris has not responded about refunds or replacing the lost package.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 9, 2022

Easy
January 18, 2022
Previous review

Easy. Had what I was looking for at a very low price

Date of experience: January 18, 2022
New York
6 reviews
0 helpful votes
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Very easy site to work with
February 9, 2022

Very easy site to work with. Straight foreward steps, no confusion and good prices. I'm very pleased.

Date of experience: February 9, 2022
Massachusetts
2 reviews
0 helpful votes
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Great price for 2 books even with the shipping fee

Date of experience: February 9, 2022
Louisiana
1 review
0 helpful votes
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Great place to shop popular books at a fraction of the cost!

Date of experience: February 9, 2022