
On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Usually have what I am looking for at the best price.
I found what I wanted easily and at a great price.
Ive always found the 'hard to find' books on mystical theology --- Alibris is a godsend!
No valid customer service number after calling waiting on hold it tell me leave a message, frustrating,
I love that I can find books at Alibris that I can't find elsewhere and my transactions have always been quick and easy.
Thank you for holding my cart overnight while a decision was made to purchase, and for applying my coupon you issued to me last week!
Fast to find what I was looking for, great price and service! Thanks.
Thank You for all the options and easy shopping choices
Good place for shopping for books you can't find anywhere else
Good place for finding books i can't find anywhere else
Have used alibris several times. Never been disappointed with delivery time or quality of books.
Waiting too long, more than 1 week late than the scheduled delivery date, for the last purchase
I was able to find my out-of-print used book quickly, and to order it within five minutes of beginning my search. Very pleased.
Very good, would have been five stars if shipping had been shown with the price.
Hopefully, I received this book in 3 days! I can't wait to use it in our Bible study class.
Alibris is a great site that is extremely easy to use.
I am one of the 90 Brothers and Sisters and anxious to read this book. Transaction went smoth
Site was easy to navigate and I actually found the book I was looking for at a book store in my area--happy to patronize a local small business.
I placed an order for 3 books instead of 2 and could find NO way to add the third book back to my order. It was the book on Colossians/Philemon
The shopping experience was simple, easy. Check out with PayPal is appreciated.
So far, all the books I have ordered are ingreat shepe, its the waiting for them to come that is hard. But very worth it
Love the affordable prices and the ease of selecting a book via Alibris.
I always manage to find the books I enjoy.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.