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AlibrisReviews 107,037

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
919
value
10,925
shipping
10,915
quality
10,909
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

New Jersey
9 reviews
4 helpful votes
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Usually have what I am looking for at the best price.

Date of experience: February 11, 2022
South Carolina
1 review
0 helpful votes
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I found what I wanted easily and at a great price.

Date of experience: February 11, 2022
Massachusetts
1 review
0 helpful votes
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Ive always found the 'hard to find' books on mystical theology --- Alibris is a godsend!

Date of experience: February 11, 2022
California
1 review
0 helpful votes
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No valid customer service number after calling waiting on hold it tell me leave a message, frustrating,

Date of experience: February 11, 2022
Colorado
1 review
0 helpful votes
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I love that I can find books at Alibris that I can't find elsewhere and my transactions have always been quick and easy.

Date of experience: February 11, 2022
Washington
1 review
0 helpful votes
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Thank you for holding my cart overnight while a decision...
February 11, 2022
Updated review

Thank you for holding my cart overnight while a decision was made to purchase, and for applying my coupon you issued to me last week!

Date of experience: February 11, 2022

Fast, Easy, Great Price
November 29, 2021
Previous review

Fast, Easy, Great Price

Date of experience: November 29, 2021

Fast to find what I was looking for, great price and...
January 27, 2021
Previous review

Fast to find what I was looking for, great price and service! Thanks.

Date of experience: January 27, 2021
District of Columbia
1 review
0 helpful votes
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Thank You for all the options and easy shopping choices

Date of experience: February 11, 2022
California
1 review
0 helpful votes
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Good place for shopping for books you can't find anywhere...
February 11, 2022
Updated review

Good place for shopping for books you can't find anywhere else

Date of experience: February 11, 2022

Good place for finding books i can't find anywhere...
January 1, 2022
Previous review

Good place for finding books i can't find anywhere else

Date of experience: January 1, 2022
Michigan
1 review
0 helpful votes
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Have used alibris several times
February 11, 2022

Have used alibris several times. Never been disappointed with delivery time or quality of books.

Date of experience: February 11, 2022
Arizona
1 review
0 helpful votes
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Waiting too long, more than 1 week late than the scheduled delivery date, for the last purchase

Date of experience: February 11, 2022
Massachusetts
1 review
0 helpful votes
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I was able to find my out-of-print used book quickly, and to order it within five minutes of beginning my search. Very pleased.

Date of experience: February 11, 2022
Washington
1 review
0 helpful votes
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Very good, would have been five stars if shipping had been shown with the price.

Date of experience: February 11, 2022
Maryland
1 review
0 helpful votes
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Hopefully, I received this book in 3 days! I can't wait to use it in our Bible study class.

Date of experience: February 11, 2022
Pennsylvania
1 review
0 helpful votes
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Alibris is a great site that is extremely easy to use
February 11, 2022
Updated review

Alibris is a great site that is extremely easy to use.

Date of experience: February 11, 2022

Very easy!
January 2, 2022
Previous review

Very easy!

Date of experience: January 2, 2022
Alabama
1 review
0 helpful votes
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I am one of the 90 Brothers and Sisters and anxious to read this book. Transaction went smoth

Date of experience: February 11, 2022
Maryland
1 review
0 helpful votes
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Site was easy to navigate and I actually found the book I was looking for at a book store in my area--happy to patronize a local small business.

Date of experience: February 11, 2022
Tennessee
1 review
0 helpful votes
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I placed an order for 3 books instead of 2 and could find NO way to add the third book back to my order. It was the book on Colossians/Philemon

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 11, 2022
Colorado
1 review
0 helpful votes
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The shopping experience was simple, easy. Check out with PayPal is appreciated.

Date of experience: February 11, 2022
New York
1 review
0 helpful votes
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So far, all the books I have ordered are ingreat shepe, its the waiting for them to come that is hard. But very worth it

Date of experience: February 11, 2022
Hawaii
1 review
0 helpful votes
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Love the affordable prices and the ease of selecting...
February 11, 2022
Updated review

Love the affordable prices and the ease of selecting a book via Alibris.

Date of experience: February 11, 2022

I always manage to find the books I enjoy
April 26, 2021
Previous review

I always manage to find the books I enjoy.

Date of experience: April 26, 2021