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AlibrisReviews 107,038

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
919
value
10,927
shipping
10,917
quality
10,911
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Minnesota
1 review
0 helpful votes
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I don't like that the shipping still says $21.94 and doesn't reflect that it's free until the end. (You will lose customer with the design flaw)

Date of experience: February 11, 2022
California
1 review
0 helpful votes
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Great!
February 10, 2022

Great! Much better than Amazon! Alibris actually packs books to ship rather than tossing them into a mailer to get banged up

Date of experience: February 10, 2022
Iowa
1 review
0 helpful votes
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Buying my textbook was quick and easy with Alibris. I have always found buying from them an enjoyable experience.

Date of experience: February 10, 2022
Minnesota
1 review
0 helpful votes
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I hope I get my book in good condition as easily as it was to order.

Date of experience: February 10, 2022
Colorado
1 review
0 helpful votes
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Easy and lots of selection
February 10, 2022
Updated review

Easy and lots of selection. I always find what I want.

Date of experience: February 10, 2022

Always have what I'm looking for
August 18, 2021
Previous review

Always have what I'm looking for. Always received when expected.

Date of experience: August 18, 2021
Massachusetts
1 review
0 helpful votes
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Difficult to locate this book but glad i finally did thanks

Date of experience: February 10, 2022
Texas
1 review
0 helpful votes
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So far easy and uncomplicated
February 10, 2022

So far easy and uncomplicated. I'll see how the rest of it goes in terms of shipping and quality of the product versusIt the descriptions.

Date of experience: February 10, 2022
Pennsylvania
1 review
0 helpful votes
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Not sure if we'll receive all of the books or not. Also, for Media Rate shipping, the prices are high. Of course, if the books are in good condition, it will definitely be worth it. If we receive all of the books, hopefully, I can change my rating.

Date of experience: February 10, 2022
California
1 review
0 helpful votes
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It looped me back to the front page when I tried to pay for the book?

Date of experience: February 10, 2022
California
1 review
0 helpful votes
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Easy to find my books
February 10, 2022

Easy to find my books. Nice coupons to help cover cost.

Date of experience: February 10, 2022
California
1 review
0 helpful votes
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I gave purchased from Alibris for many years, I have always received 5 star help
And quality. Actually more stars would apply. Thank you

Date of experience: February 10, 2022
Arizona
1 review
0 helpful votes
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Shopping is fine
February 10, 2022

Shopping is fine. Shipping costs are VERY high for book rate.

Date of experience: February 10, 2022
Canada
2 reviews
0 helpful votes
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The shipping rates initially given were not correct (based on my only shipping address) and it took me a while to figure out that if I continued they would eventually get corrected before the final order was placed.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 10, 2022
Massachusetts
1 review
0 helpful votes
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Efficient and I could find the book, which no one else seems to have.

Date of experience: February 10, 2022
Missouri
1 review
0 helpful votes
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I love how easy it is to find exactly what you want.

Date of experience: February 10, 2022
New York
1 review
0 helpful votes
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The search function could be better... had to dig to figure out the right volume

Date of experience: February 10, 2022
New Jersey
1 review
0 helpful votes
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Easy to find book and less expensive than if I bought from large book retailer.

Date of experience: February 10, 2022
North Carolina
1 review
0 helpful votes
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I really wanted this book, but I could not afford it. God has provided me YOU.

Date of experience: February 10, 2022
Florida
1 review
0 helpful votes
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It would be great if you offered free shipping like thriftbooks. I only used your site as they didn't have the book I was looking for.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 10, 2022
Maryland
1 review
0 helpful votes
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The shipping costs are getting to be on the high side
February 10, 2022
Updated review

The shipping costs are getting to be on the high side.

Date of experience: February 10, 2022

Easy to use website and easy check-out process
December 29, 2021
Previous review

Easy to use website and easy check-out process

Date of experience: December 29, 2021

The website is easy to use and the shopping card has a good safe flow.

Date of experience: May 9, 2021