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AlibrisReviews 106,959

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
916
value
10,897
shipping
10,887
quality
10,881
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Utah
1 review
0 helpful votes
Follow Loretta I.
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Payment is simple but when notified a book was available by the time I went to buy it was gone. Quickly found another.

Date of experience: February 24, 2022
Maine
1 review
0 helpful votes
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Great, easy, but would put a button to allow "continue shopping" on checkout page. I wanted to go back and choose a different seller closer to shipping destination but did not want to risk losing all the info I put in. Also for people who are thinking they might purchase something else right at the end of the process.

Date of experience: February 24, 2022
Florida
1 review
0 helpful votes
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It was okay
February 24, 2022

It was okay. Would have been helpful to see shipping included in every seller before checking out

Date of experience: February 24, 2022
Wisconsin
1 review
0 helpful votes
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Great selection and search platform, all was fine. Dennis

Date of experience: February 24, 2022
New York
1 review
0 helpful votes
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Books always arrive quickly and in good expected condition.

Date of experience: February 24, 2022
North Carolina
2 reviews
0 helpful votes
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It would be nice to know which shipping carrier will be used and to have an option for faster delivery

Date of experience: February 24, 2022
Texas
1 review
0 helpful votes
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My selections were held long enough so I could finish my order the following day.

Date of experience: February 24, 2022
Ohio
1 review
0 helpful votes
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Was easy to find everything, love the different book options and details

Date of experience: February 24, 2022
Massachusetts
1 review
0 helpful votes
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Hopefully this cookbook will help me because of my illness.

Date of experience: February 24, 2022
District of Columbia
1 review
0 helpful votes
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Found the book that I was looking for very quick and at a great price. The shipping charges were not outrageous. Very happy with this site so far!

Date of experience: February 24, 2022
New Jersey
1 review
0 helpful votes
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Easier checkout than other sites I visited for the same order.

Date of experience: February 24, 2022
Georgia
3 reviews
0 helpful votes
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It was an easy experience finding the book I was looking for. I withhold further opinion until the expediency of delivery experience.

Date of experience: February 24, 2022
Rhode Island
1 review
0 helpful votes
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I love using alibris.com to find used books to fill...
February 24, 2022
Updated review

I love using alibris.com to find used books to fill my library! It supports small booksellers, I have had great experiences with the sellers and good quality books, and who needs brand new when I am going to pass a book along to friends anyway? Great prices and quick shipping; it's always a win-win.

Date of experience: February 24, 2022

Love this site Always find what I am looking for at...
May 28, 2021
Previous review

Love this site
Always find what I am looking for at the most amazing prices with great sellers

Date of experience: May 28, 2021
Puerto Rico
1 review
0 helpful votes
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I've always received what I ordered, delivery isn't...
February 24, 2022
Updated review

I've always received what I ordered, delivery isn't the fastest, but that's ok. Prices is the main reason I shop at Alibris, but prices recently have been rising, need to do something about this affordability is important and is a key in where I place my order. Availability, you need more inventory of medical books especially those intended to help you pass the medical boards Step 1,2 and 3.

Date of experience: February 24, 2022

Page must be updated to more user friendly and better...
February 10, 2022
Previous review

Page must be updated to more user friendly and better visual aspect.

Date of experience: February 10, 2022
New York
1 review
0 helpful votes
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I ordered UNIVERSITY PHYSICS for a student studying Advanced Placement Physics. IT NEVER ARRIVED! Now, three weeks later, I am forced to order another copy! I saw no sign that Alibris cared about the needs of a high school student.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 24, 2022
Florida
1 review
0 helpful votes
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Gentlemen, Your an excellent source for older books
February 24, 2022
Updated review

Gentlemen, Your an excellent source for older books. I do not know what i would do without your very valuable site. Keep up the good work. Best. Frederick Wm. Heath

Date of experience: February 24, 2022

I Tried this afternoon to order on my phone I couldn't...
October 3, 2021
Previous review

I Tried this afternoon to order on my phone I couldn't come up with a password that you wanted so when I got home I began when in to figure out my password it would only let me change it and when I did that I got a cloud fair ID air as follows
6892055d0d1b02ed with an IP number 35.1 41.148.5 I hope that you will clarify this as I am a frequent purchaser of books on oAlibris. Frederick Heath fwhjsc@gmail.com my phone number is 813-362-3829 thank you

Date of experience: September 3, 2021
Virginia
3 reviews
0 helpful votes
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Good so far would like the shipping time/fees accessible v earlier in transaction

Date of experience: February 23, 2022
New Jersey
1 review
0 helpful votes
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If other book stores are selling the same book more...
February 23, 2022
Updated review

If other book stores are selling the same book more expensively, you can bet Alibris.com has that book at discount prices.

Date of experience: February 23, 2022

Alibris is the Best!
February 4, 2022
Previous review

Alibris is the Best! It's been my pleasure! Thank you, Alibris.

Date of experience: February 4, 2022
Nebraska
1 review
0 helpful votes
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Shipping listed with the book was $3.49, but charged $4.49. Whatever. It's a buck. But still.

Date of experience: February 23, 2022
Ohio
1 review
0 helpful votes
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I usually have an easy time shopping Alibris. This time, my sister asked me to buy books for her under my account but chipped to her & charged to her card. It was the addition of addressee & payment method that kinda threw me.

Date of experience: February 23, 2022