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AlibrisReviews 106,965

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
917
value
10,900
shipping
10,890
quality
10,884
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
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Great selection of books and at great prices. The site is my #1 choice to purchase books

Date of experience: February 23, 2022
New Jersey
1 review
0 helpful votes
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I hope my cd is in excellent condition if so I will be ordering again

Date of experience: February 23, 2022
California
1 review
0 helpful votes
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I would really like more of a guarantee that my book will be arriving shortly. Knowing where it is coming from would be great.

Would you make some commitments about subsidizing the Vegan Economy?
The planet is burning away...

Date of experience: February 23, 2022
Nebraska
1 review
0 helpful votes
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I was going to cancel because your area for credit card did not accept it the first time and I had to go in again and add again. You need to work on that or I will not order again.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 23, 2022
California
1 review
0 helpful votes
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Easy to use platform
February 23, 2022

Easy to use platform. Cant wait for my book to arrive!

Date of experience: February 23, 2022
Oregon
1 review
0 helpful votes
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I like that I can find books that are not available anywhere else

Date of experience: February 23, 2022
Ohio
1 review
0 helpful votes
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Shipping is a lot as a percentage of a used book. Book was 6.79 and shipping 4.49.

Date of experience: February 23, 2022
California
1 review
0 helpful votes
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Most of your music cds I've ordered are pretty great I would love to order from you again

Date of experience: February 23, 2022
Maine
1 review
0 helpful votes
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Been using Alibris for many years...
February 23, 2022

Been using Alibris for many years... best online for books!

Date of experience: February 23, 2022
Florida
1 review
0 helpful votes
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Easy to find and order the book I was looking for. Beginning to end, it took me less than 15 minutes.

Date of experience: February 23, 2022
Texas
2 reviews
0 helpful votes
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I got a call to pray for my granddaughter and her 4 year old little boy who was at the dentist, crying and crying and not let the dentist do anything. I grabbed this OLD book of my office the shelf and started reading and asking God to step into this situation, I ordered this copy of the book from you. As soon as I hit the Send button, I got this text: "ALL DONE" The dentist let Easton drill on a fake thing and Easton thought it was the best thing ever." Praise the Lord

Date of experience: February 23, 2022
South Carolina
1 review
0 helpful votes
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Super fast finding and comparing books
February 23, 2022
Updated review

Super fast finding and comparing books. Ordering is a breeze. I know my books will land on my doorstep without any problems. Thanks.

Date of experience: February 23, 2022

Clear information, super fast check out
November 15, 2021
Previous review

Clear information, super fast check out

Date of experience: November 15, 2021

Very easy and efficient
March 2, 2021
Previous review

Very easy and efficient.
When changing billing address, ask if it should be shipping address as well

Date of experience: March 2, 2021
Michigan
1 review
0 helpful votes
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Found book I was looking for at a better price than other sites. Easy checkout

Date of experience: February 23, 2022
Florida
2 reviews
0 helpful votes
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Type in book title and there it is...
February 23, 2022

Type in book title and there it is... with used and new book prices.

Date of experience: February 23, 2022
South Carolina
1 review
0 helpful votes
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Very detailed in describing the condition of the books.

Date of experience: February 23, 2022
New Hampshire
1 review
0 helpful votes
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Fantastic simple great customer service happy to have done business with this company

Date of experience: February 23, 2022
Minnesota
1 review
0 helpful votes
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I love Alibris
February 23, 2022
Updated review

I love Alibris. I can often find books I want to own at a fraction of cost on other sites. I don't mind of the books are used; the content is still there. I can often find books that arena longer available elsewhere.

Date of experience: February 23, 2022

Love the selection
February 19, 2021
Previous review

Love the selection

Date of experience: February 19, 2021
Florida
1 review
0 helpful votes
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Thanks for making this so easy
February 23, 2022

Thanks for making this so easy. Alibis Has a very good reputation.

Date of experience: February 23, 2022
North Carolina
1 review
0 helpful votes
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This is my second order with you
February 23, 2022

This is my second order with you. The first was smooth and successful.

Date of experience: February 23, 2022
California
2 reviews
0 helpful votes
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So far all movies I have purchased through this company,...
February 23, 2022
Updated review

So far all movies I have purchased through this company, have been great. Not disappointed.

Date of experience: February 23, 2022

You have dvds that I have been looking for
February 1, 2022
Previous review

You have dvds that I have been looking for. My copys were lost. I am in great hopes that the used ones I ordered are in good condition. Fingers Crossed.

Date of experience: February 1, 2022