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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Great process, great pricing and inventory, they kill you on shipping
Just found the site and placed an order. Super easy process hopefully everything arrives as planned. Very impressed thus far
I found what I was looking for, It was easy to open my account and it didn't take long.
Great demonstration of availability and alternatives(ie marketplace). I would recommend streamlining the presentation to include book CONDITION AND SHIPPING COSTS.
A smooth, fast and easy shopping experience. Thank you.
I love the interface for users Alibris has enacted!
Sellers got back to me quickly when I had a question, and they were courteous.
It took me longer to set up my order than it did to find the book I wanted. And I have used your company in the past.
Always find what I am looking for an excellent price and receive them in good time. Shipping charges seem quite high.
Easy to search, good selection, used site previously
I love the low prices and I get my items quicker than Amazon. Thank you!
Lots of books about my subject and very good prices
Sales transaction was simple and easy enough. Now waiting on the shipping process to see how fast I receive item.
Appreciate getting the books. Shipping is very high
Easy, quick method to buy books from several sources. I've never been disappointed in what I've received.
Great books, great service. Thanks Alibris! Excited for the arrival!
My email says I should have free shipping until Sunday on items marked by a truck, this item is marked by a truck. That tells me I should have free shipping and you are charging me $4 plus Shipping.
Thank you kindly for the Alibris free Shipping and the $15 discount
Great search engine options make finding what I'm looking for easy
Always have titles at good prices. Hope you shipping fees come back down soon.
Alibris.com is my go-to for all my books! They never disappoint. Highly recommend! Descriptions are accurate, prices great, shipping reasonable.
I found the book I needed quickly, and found a copy to suit my needs. Done!
Except for server problem, everything went smoothly.
Because you contract with others on shipping, it is somewhat confusing when ordering.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.