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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Quick and easy finding what I need and checking out. Reasonable shipping.
Simple to use site
Shipping options available
I'll be back
Straight-forward and concise ordering. We'll see how the delivery goes.
Good site for book buying. Got a little confused when trying to find the "Add To Cart" button. I almost opted out to look elsewhere but the I scrolled down and found it.
Very quick and helpful platform. I usually use thrift books but I may have to switch over. Wish there was an app!
I just discovered alibris and it's a great discovery!
Like each used book's place of sale origin. Love simple check-out
Ordering at this point was very easy. I will await the arrival of the book I ordered.
I sent questions to 2 different sellers but never received a reply which was a little disappointing
I've been trying to locate this book for a very long time. I'm truly delighted. Thanks
Actually ordering the product was stressing. The prices kept changing and the lowest price would not show up on different browsers. After multiple refreshes I finally made it show up.
Everything is ok, books coming in good condition and in time.
I'm doing all I can to sidestep Amazon. This order was faster and cheaper for same book.
You prices are good but shipping is out of hand. It's almost comparable to just buy new from Amazon.
Good variety, reasonable prices and shipping costs.
Alibris is easy to navigate and very user friendly.
Alibris had books I want to read with free shipping, and cheaper than other websites.
Better than most retailers' selection. Good discounts.
Good selection, competitive prices, usually use promo code.
I can always find books w/free shipping here. Prices are competitive. Love Alibris.
Easy to navigate, great options and smooth checkout
Unavailable titles, not found after extensive, long searches
Your advertised special today offeered a $4.00 rebate on orders over $30.00, which my order (#68416613) is. I forgot to enter the coupon code. Can you do this?
Should have a feature that shows us total cost, including shipping, so we can compare more efficiently
Please show comparative shipping costs along with actual book prices so lowest delivered cost can be compared.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.