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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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I love that I am shown ALL the copies. Checkout is fast and easy!
The Capital One popup that covers my order info is most annoying. Keep the unsolicited popups from interfering with my purchase.
The prices for the items ordered are good, however shipping charges leave a lot to be desired. Almost every online business I use has better shipping rates or at least have a combined shipping breaks for multiple item purchases. Coupons seem worthless when the shipping is more than the items ordered. If you are charging shipping for every item you might as well be up front about it and avoid Shipping Shock Tell me what an item will cost me, don't show me $1.65 and then add on $3.99 at checkout. Just say it cost $5.64 including shipping.
I have enjoyed alibris in the past and now again that I'm retired and can read more than before.
Your insistence that I cannot use a guest account frustrates me.
Alibris always has what I need and is very reliable for payment and shipping.
Always satisfied. My only problem was I ordered books to be sent to another address but they came here instead.
It kept Saying that my order address doesn't match my cards address. It says please change it.
I ordered a book a month ago it was missing the first 43 pages. Now I am reordering the same book.
I had no problem going through the steps to order the book I needed.
The cart isnt visible in upper right corner when on my phone till i click up there. Maybe lower cart to it's obvious after adding to it. Otherwise, all else is good!
Easy to find book and edition I wanted. Easy checkout.
OK better than the many times i have tried to bye books here before.
Good selection, Not too happy about the shipping prices, especially if buying multiple items from the same vendor. These shipping prices should be reduced
Consolidated shipping just saved me $30!
I find your website frustrating to use. Items dropped from cart by magic. Got all done with order (including my payment) then got a informed there was nothing in my cart. Repeat entire process. Also no provision for sending item to someone else (a gift) without changing my own address. So now I have to go back, remove the address recipient's address and reestablish my own. Really folks, get with it.
Spanish version was substituted (?!) but I caught it.
Very easy to navigate site. Prices good. Highly recommend.
Lured by free shipping and $20 off your purchase and each with other stipulations.
What can I say? The way a web site is supposed to work. See what you want, order, then read. Perfect.
Always good books to choose at fair prices. Easy to order
Quick and easy finding what I need and checking out. Reasonable shipping.
Simple to use site
Shipping options available
I'll be back
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members