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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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Book I order was less expensive on your site compared to others.
Quite easy and efficient. I can usually find elusive books quite quickly.
I always check with Alibris before buying any book. I see absolutely no reason to purchase a new book. I've never seen a book that was used up.
Found the textbook I was looking for. Can. T complain.
Only 1 problem... first address is SHIPPING address and second address is BILLING address. I suggest using CAPITAL letters to clarify the two addresses. I accidentally did it correctly but better emphasis in those two important words would help
I liked the different options for the book I was looking for.
Expeditious. Question(s) answered promptly. Grateful customer. Thank you.
You cancelled my order within an hour of my placing it. Now I have to go through again, find another DVD, put in all my info again and wait to see if I get canceled again and also wait on my refund from my first order. Boo
A little confusing with all the different venders, thought you were a big bookstore
I earlier pointed out (more than a year ago) that you are using an incorrect tax rate for my address, charging me 1.4 percent above my local rate and I asked you to correct this in your software. You continue to overcharge me on sales tax and have done so on this and another recent purchase. If this is not corrected in your software and a refund of the overcharge is made I will file a complaint with the appropriate Washington State agency.
Everything worked just fine, from searching to selecting to checking out.
Found the book I was looking for tha is no longer in print
It was good to get what you want without creating an account being a elder memory comes and go.
Products have all been pretty decent!. With th exception that I've not been able to contact the person who sold me the wrong item. And have been trying to email. They sent me a VHS
Instead of DVD. When attempt to return. Recieved no answe
Alot ofnitems get added to cart then when I go to check out somehownits sold out...
Shipping pages kept reloading not functioning to allow me to change shipping address from billing.
It was just extremely easy to order. NO passwords, etc. etc., Just my credit card and address.
Saved about $70 over amazon prices for these same books.
Interesting selection, good prices. Need more joy from your search service though.
Fantastic! To be able to see where the books you have wanted for so long may be around the globe and in what condition is an incredible service.
I have been buying from Alibris for several years. Never a problem.
Wish $ amount for free shipping would have been shown
I may have bought more
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members