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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Your shipping rates are ridiculously high because you are not at least OFFERING the CHOICE of shipping their order parcel post for publications. Everyone knows this option exists so why aren't you offering it?
I've been using Alibris for many of book needs and have always been pleased with the selection, the quality, the prices and best of all the out of print books I've found here at reasonable prices is wonderful!
Typically my first stop when book hunting!
Good selection. We'll see how quickly it ships and what condition the book is in. No reason to think it won't go well.
Shopping through Alibris has always been great - been a customer for years!
Selection is great, and I've only had 1 instance where a refund was in order & it was processed immediately. Firm recommendation!
Smooth transaction. Highly recommend this service.
Shipping seems to be excessive, otherwise there is a great selection and amazing value for the books.
Easy to order and ordered exactly what I was looking for.
Didn't give me an option to expedite my shipping. Kinda wanted this to not take 3-9 days.
The website is really simple to use and I love that I am able to find almost all of the older Manga for good prices. Shipping can be a little crazy, but if you can find everything you want from the same place sometimes it not so bad.
It has grate variety and is very simple to navigate through.
Straight to the point - all about the product I am buying and nothing about what else you wish you could sell me... very refreshing shopping experience. Thank you.
I could always usually find what I am looking for on this site.
Easy to order. Navigation back and forth kind of sucks. The books cost way to much used. But great knowing little book stores are able to stay in business this way. I hope they are not being over charged to advertise books. A B for overall service.
Like shopping the world of books all in one place. Wonderful!
Easy one click add with a wide variety that I was finding difficult to find elsewhere for the same prices
I hate it when companies don't give an approximate date of arrival
It appears that shipping for one book is $7.98 and one is $0. Rather confusing.
I have been looking for this book for ever. Thank you.
I'm quite annoyed that you don't note your shipping cost up front for each item.
Your shipping costs are too high in many cases.
Been buying from you for a while and always happy with the product and time it takes to receive my order. Will keep being a customer.
Book I order was less expensive on your site compared to others.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.