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AlibrisReviews 106,926

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
915
value
10,872
shipping
10,862
quality
10,856
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Idaho
1 review
0 helpful votes
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Your shipping rates are ridiculously high because you are not at least OFFERING the CHOICE of shipping their order parcel post for publications. Everyone knows this option exists so why aren't you offering it?

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 1, 2022
Connecticut
1 review
0 helpful votes
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I've been using Alibris for many of book needs and have always been pleased with the selection, the quality, the prices and best of all the out of print books I've found here at reasonable prices is wonderful!
Typically my first stop when book hunting!

Date of experience: March 1, 2022
Wyoming
2 reviews
0 helpful votes
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Good selection
March 1, 2022

Good selection. We'll see how quickly it ships and what condition the book is in. No reason to think it won't go well.

Date of experience: March 1, 2022
Indiana
1 review
0 helpful votes
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Shopping through Alibris has always been great - been a customer for years!
Selection is great, and I've only had 1 instance where a refund was in order & it was processed immediately. Firm recommendation!

Date of experience: March 1, 2022
California
1 review
0 helpful votes
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Smooth transaction
March 1, 2022

Smooth transaction. Highly recommend this service.

Date of experience: March 1, 2022
Texas
1 review
0 helpful votes
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Shipping seems to be excessive, otherwise there is a great selection and amazing value for the books.

Date of experience: February 28, 2022
Tennessee
1 review
0 helpful votes
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Easy to order and ordered exactly what I was looking for.

Date of experience: February 28, 2022
Texas
1 review
0 helpful votes
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Didn't give me an option to expedite my shipping. Kinda wanted this to not take 3-9 days.

Date of experience: February 28, 2022
Florida
1 review
0 helpful votes
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The website is really simple to use and I love that...
February 28, 2022
Updated review

The website is really simple to use and I love that I am able to find almost all of the older Manga for good prices. Shipping can be a little crazy, but if you can find everything you want from the same place sometimes it not so bad.

Date of experience: February 28, 2022

It has grate variety and is very simple to navigate...
February 24, 2021
Previous review

It has grate variety and is very simple to navigate through.

Date of experience: February 24, 2021
Nevada
1 review
0 helpful votes
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Straight to the point
February 28, 2022

Straight to the point - all about the product I am buying and nothing about what else you wish you could sell me... very refreshing shopping experience. Thank you.

Date of experience: February 28, 2022
Colorado
2 reviews
0 helpful votes
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I could always usually find what I am looking for on this site.

Date of experience: February 28, 2022
Massachusetts
1 review
0 helpful votes
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Easy to order
February 28, 2022

Easy to order. Navigation back and forth kind of sucks. The books cost way to much used. But great knowing little book stores are able to stay in business this way. I hope they are not being over charged to advertise books. A B for overall service.

Date of experience: February 28, 2022
Tennessee
1 review
0 helpful votes
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Like shopping the world of books all in one place. Wonderful!

Date of experience: February 28, 2022
Massachusetts
1 review
0 helpful votes
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Easy one click add with a wide variety that I was finding difficult to find elsewhere for the same prices

Date of experience: February 28, 2022
Minnesota
1 review
0 helpful votes
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I hate it when companies don't give an approximate date of arrival

Date of experience: February 28, 2022
Iowa
1 review
0 helpful votes
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It appears that shipping for one book is $7.98 and one is $0. Rather confusing.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 28, 2022
Missouri
1 review
0 helpful votes
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I have been looking for this book for ever. Thank you.

Date of experience: February 28, 2022
Colorado
3 reviews
0 helpful votes
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I'm quite annoyed that you don't note your shipping...
February 28, 2022
Updated review

I'm quite annoyed that you don't note your shipping cost up front for each item.

Date of experience: February 28, 2022

Your shipping costs are too high in many cases
October 11, 2021
Previous review

Your shipping costs are too high in many cases.

Date of experience: September 11, 2021
New York
1 review
0 helpful votes
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Been buying from you for a while and always happy with the product and time it takes to receive my order. Will keep being a customer.

Date of experience: February 28, 2022
Michigan
1 review
0 helpful votes
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Book I order was less expensive on your site compared to others.

Date of experience: February 28, 2022