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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Fine. Easy transaction. Fair shipping prices. ———-
Easy, quick, will know more when item arrives. The cost of the book I ordered was 75% less than anywhere else Great deal!
I didn't realize it might take 15 day to get to my home until I put the order in.
Previous books have been arriving after a delay in some of them.
Easy to follow. Hope it will arrive before 11 days! Thank you!
Well, I mean, I just did the standard buying thing. Let's see how the rest works out...
Need to see shipping cost before I check out thank you
I love Alibris. They were recommended to me by a coworker years ago. I've been using them since. I love buying books from this site. I've also recommended them to friends and family.
Alibris always come through with hard to find books. I like that I can see my own currency before checking out.
Alibris is great to find old & unusual books at a good price.
Easy to find what I was looking for and ordering was quick.
I wasn't clear about the shipping costs. I would make that clearer when looking at a specific book.
I desired a particular trade paperback, searched for it in google, then purchased it for the lowest price available.
Really good deal on price. Not overcharged- which i wish i could say more often.
Found this book that i haven't seen a copy of since the 1960's. And at a fairly reasonable cost for such a vintage book.
Frustrating to SEARCH for a specific item and hundreds of others pop up and you have to dig through to find the available book you want. Also very frustrating to not have a PRINT TYPE SCREEN identifying the definition of different size prints. ALSO YOUR FEEDBACK BELOW IS OFFENSIVE. Order Confirmation should ALWAYS be included plus TRACKING INFO>
Like the expanded invoice presentation. Getting back to the same author for ordering was a bit cumbersome. Always good service from alibris
Always love Alibris books. Can find quality used books at great prices.
Your shipping rates are ridiculously high because you are not at least OFFERING the CHOICE of shipping their order parcel post for publications. Everyone knows this option exists so why aren't you offering it?
I've been using Alibris for many of book needs and have always been pleased with the selection, the quality, the prices and best of all the out of print books I've found here at reasonable prices is wonderful!
Typically my first stop when book hunting!
Good selection. We'll see how quickly it ships and what condition the book is in. No reason to think it won't go well.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.