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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I like how you can easily sort New vs. Used and the descriptions of the condition.
I enjoy shopping on Alibris. I have often found the old classics and enjoy reading them.
Great selection of hard to find titles. Easy to use as well.
So far good, It would've been good to know the possible shipping cost before committing to ordering.
I like the format of the "Order Details" - comprehensive and clear.
I hope I get a hardcover copy of this book this time!
Took multiple tries to get order in and site would not let me continue to shop. Aggravating as GOD DAMN AS HELL! I persevered and finally GM wax able to place at least part of my order. I finally gave the helm up and just place partial order.
First try was a disaster trying to probe I a not a robot. Second time I got right in and found my book. I just hate paying 6 dollars for a 99 cent book. If you could like sellers I could buy more books and save on postage.
Always easy! I just wish more sellers would upload pictures, that's the only thing I can think would be an improvement otherwise it's always a great experience & super easy!
The layout was very easy to follow, easy to fill out. Some sites make it difficult or are not too clear, but with your site I was able to order my book very quickly. Thanks
Found what I wanted and at a better price than elsewhere.
It was very good. The books by title were easy to find
I realize that Bezos is probably making a fraction of a penny, from this sale, but it still bothers me.
Had the book i was looking for at a great price and reasonable shipping cost. Website seems easy to use so far.
Easy! You have a wide variety of books unavailable in my library and won't break the bank.
Very easy to locate and shop for books! Nice variety of conditions and prices.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.