Sitejabber Website Reviews and Complaints
business logo of Alibris

AlibrisReviews 106,833

4.7

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
How would you rate Alibris?
grey star
grey star
grey star
grey star
grey star

Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
915
value
10,872
shipping
10,862
quality
10,856
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Maryland
1 review
0 helpful votes
Follow Dolly F.
Unfollow Dolly F.
Share Review
Report Review

Fascinating, exotic, deeply interesting, informative, and well written

Date of experience: March 7, 2022
Tennessee
1 review
0 helpful votes
Follow Brian K.
Unfollow Brian K.
Share Review
Report Review

Hopefully the shipping won't take 8 days... which is the usual experience I have with textbook resellers. I'm giving you a shot. Please impress me!

Date of experience: March 7, 2022
Kentucky
1 review
0 helpful votes
Follow Kimberly Z.
Unfollow Kimberly Z.
Share Review
Report Review

Found most of the books I needed
March 7, 2022

Found most of the books I needed. Easy to check out and pay.

Date of experience: March 7, 2022
New York
1 review
0 helpful votes
Follow Joan E.
Unfollow Joan E.
Share Review
Report Review

The shopping experience was fast and easy. Looking forward to receiving the book.

Date of experience: March 7, 2022
North Carolina
1 review
0 helpful votes
Follow Jennifer A.
Unfollow Jennifer A.
Share Review
Report Review

Easy to find what I looked up, the filter options were simple to figure out, and I will use this site again.

Date of experience: March 7, 2022
Australia
1 review
0 helpful votes
Follow Wayne T.
Unfollow Wayne T.
Share Review
Report Review

Well, so far so good
March 7, 2022

Well, so far so good. Will reserve my opinion until I received the book.

Date of experience: March 7, 2022
California
2 reviews
0 helpful votes
Follow Richard O.
Unfollow Richard O.
Share Review
Report Review

I had to jump around quite a bit on your ordering format, which made me a little uncomfortable at first. I hope this ordering process goes well for me and that I receive the items that I actually want. Thank you!

Date of experience: March 6, 2022
California
2 reviews
0 helpful votes
Follow Lanora V.
Unfollow Lanora V.
Share Review
Report Review

So far you have every book I've needed over the years

Date of experience: March 6, 2022
Illinois
1 review
0 helpful votes
Follow Robert Y.
Unfollow Robert Y.
Share Review
Report Review

There was no provision to use tax exemption and it took far too long with far too much effort, just to save less than a dollar! Further, it would seem that a simple phone call would no only same me time, but would save you time AND money, as well.

Date of experience: March 6, 2022
California
1 review
0 helpful votes
Follow Af Q.
Unfollow Af Q.
Share Review
Report Review

A bit confusing to fill in info
April 5, 2022

A bit confusing to fill in info- difficult to navigate page due to a lot if different addresses popping up.

Date of experience: March 6, 2022
South Carolina
1 review
0 helpful votes
Follow Judith M.
Unfollow Judith M.
Share Review
Report Review

Since I searched you out many years ago, I have been a faithful customer, recommending you to many, as I appreciate the quality of books and exceptional service. Thank you.

Date of experience: March 6, 2022
Colorado
1 review
0 helpful votes
Follow Bret G.
Unfollow Bret G.
Share Review
Report Review

I'm glad Alibris exists so I didn't need to go to Amazon

Date of experience: March 6, 2022
Arizona
1 review
0 helpful votes
Follow Alwanda Y.
Unfollow Alwanda Y.
Share Review
Report Review

I'm so happy about my shopping experience, there are no words for it,

Date of experience: March 6, 2022

It's always an excellent experience :)
October 5, 2021
Previous review

It's always an excellent experience :)

Date of experience: October 5, 2021
Florida
1 review
0 helpful votes
Follow Sue R.
Unfollow Sue R.
Share Review
Report Review

I moved since last ordering from Alibris and it was easy to update changes.

Date of experience: March 6, 2022
Oklahoma
2 reviews
0 helpful votes
Follow Rosalee R.
Unfollow Rosalee R.
Share Review
Report Review

You had what I wanted and you made it easy to purchase. Thank you!

Date of experience: March 6, 2022
Idaho
1 review
0 helpful votes
Follow Amy O.
Unfollow Amy O.
Share Review
Report Review

Great site, so many book choices, found what I needed!

Date of experience: March 6, 2022
Colorado
1 review
0 helpful votes
Follow Terry X.
Unfollow Terry X.
Share Review
Report Review

Very confusing for a 74 year old grandma trying to shop for her grandsons

Date of experience: March 6, 2022
Maryland
1 review
0 helpful votes
Follow Edith X.
Unfollow Edith X.
Share Review
Report Review

First time
March 6, 2022

First time. Easy to register. Will add more when I see the book.

Date of experience: March 6, 2022
North Carolina
1 review
0 helpful votes
Follow Nelson W.
Unfollow Nelson W.
Share Review
Report Review

Always a positive experience
March 6, 2022

Always a positive experience. I have always found the title I was looking for.

Date of experience: March 6, 2022
Minnesota
1 review
0 helpful votes
Follow James B.
Unfollow James B.
Share Review
Report Review

Got my book recently, it was in excellent condition!
March 6, 2022
Updated review

Got my book recently, it was in excellent condition!

Date of experience: March 6, 2022

The availability, inventory, and prices is very appreciated.

Date of experience: March 1, 2022