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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Fascinating, exotic, deeply interesting, informative, and well written
Hopefully the shipping won't take 8 days... which is the usual experience I have with textbook resellers. I'm giving you a shot. Please impress me!
Found most of the books I needed. Easy to check out and pay.
The shopping experience was fast and easy. Looking forward to receiving the book.
Well, so far so good. Will reserve my opinion until I received the book.
I had to jump around quite a bit on your ordering format, which made me a little uncomfortable at first. I hope this ordering process goes well for me and that I receive the items that I actually want. Thank you!
There was no provision to use tax exemption and it took far too long with far too much effort, just to save less than a dollar! Further, it would seem that a simple phone call would no only same me time, but would save you time AND money, as well.
A bit confusing to fill in info- difficult to navigate page due to a lot if different addresses popping up.
Since I searched you out many years ago, I have been a faithful customer, recommending you to many, as I appreciate the quality of books and exceptional service. Thank you.
I'm glad Alibris exists so I didn't need to go to Amazon
I'm so happy about my shopping experience, there are no words for it,
It's always an excellent experience :)
I moved since last ordering from Alibris and it was easy to update changes.
Great site, so many book choices, found what I needed!
Very confusing for a 74 year old grandma trying to shop for her grandsons
Always a positive experience. I have always found the title I was looking for.
Got my book recently, it was in excellent condition!
The availability, inventory, and prices is very appreciated.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.