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AlibrisReviews 106,833

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
915
value
10,872
shipping
10,862
quality
10,856
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Easy, quick, clear description (provided what arrives is what was described)

Date of experience: March 7, 2022
West Virginia
1 review
0 helpful votes
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No function to track books in a series. Work'd last time, not now tho

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 7, 2022
Canada
1 review
0 helpful votes
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I am the author of this book
March 7, 2022

I am the author of this book. I was impressed by the price, until I saw what you were charging for shipping.

Date of experience: March 7, 2022
Texas
1 review
0 helpful votes
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An alternate shopping cart was offered that would save me money on price and/or consolidated shipping. I selected the recommended alternate but when I went to check out, I got the original cart. No matter how many times I tried, I got the original cart. Also, I found a book/seller I liked and a minute later that selection was gone.

Date of experience: March 7, 2022

I found two of the three books I wanted and I saved...
February 4, 2022
Previous review

I found two of the three books I wanted and I saved ~$10 over what I would have paid on Amazon.

Date of experience: February 4, 2022
Texas
1 review
0 helpful votes
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Extremely obnoxious that you forced me to decline TWICE to be placed on your coupon mailing list. I do not want emails from you people. I just want to be this book and then have you LEAVE ME ALONE! Got it?

Date of experience: March 7, 2022
Arizona
1 review
0 helpful votes
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Always find what I want
March 7, 2022

Always find what I want. Like having the choice between new and used. And I try not to use Amazon!

Date of experience: March 7, 2022
Texas
1 review
0 helpful votes
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The site had many issues such as items disappearing, or not being able to log in, or not being able to have a different shipping address from the billing address.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 7, 2022
Virginia
1 review
0 helpful votes
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The website is easy to navigate
March 7, 2022
Updated review

The website is easy to navigate. Your prices are better than Amazon.

Date of experience: March 7, 2022

Quick and easy
March 6, 2022
Previous review

Quick and easy. Had just what I wanted. Thanks.

Date of experience: March 6, 2022
California
1 review
0 helpful votes
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I just love Alibris so much
March 7, 2022

I just love Alibris so much. I get 90% of my books from here!

Date of experience: March 7, 2022
Texas
1 review
0 helpful votes
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I ordered an item an hour ago, and it's gone?
March 7, 2022
Updated review

I ordered an item an hour ago, and it's gone? So, I have to go through the hassle of reordering. Really!

Date of experience: March 7, 2022

The shipping costs are outrageous!
March 7, 2022
Previous review

The shipping costs are outrageous!

Date of experience: March 7, 2022
Georgia
1 review
0 helpful votes
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If I receive the book as promised I will be a happy customer... The ordering process was very simple.

Date of experience: March 7, 2022
Missouri
1 review
0 helpful votes
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It was quick and easy but I wish that the search function was more productive.

Date of experience: March 7, 2022
Florida
1 review
0 helpful votes
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So far it's been easy to find books I want and order i have no idea how the mail process is. I'll wait and see.

Date of experience: March 7, 2022
Oregon
1 review
0 helpful votes
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I am a bookseller at Alibris
April 6, 2022

I am a bookseller at Alibris. I am signed in as a seller without a problem. But I was unable to sign in with my account (username and password were rejected for no discernible reason) when I tried to check out, so I had to check out as a guest.

Date of experience: March 7, 2022
California
1 review
0 helpful votes
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It was fast and easy to search and purchase books. Thank you.

Date of experience: March 7, 2022
Ohio
2 reviews
0 helpful votes
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Most all i look for i find here reasonably priced it's good experience so far

Date of experience: March 7, 2022

It's been what is to be expected
February 28, 2022
Previous review

It's been what is to be expected

Date of experience: February 28, 2022

So far everything was there that I was looking for...
December 18, 2021
Previous review

So far everything was there that I was looking for its a lot for shipping though

Date of experience: December 18, 2021
California
1 review
0 helpful votes
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Would like to know how many copies are avail up front

Date of experience: March 7, 2022
California
1 review
0 helpful votes
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Smooth website easy to navigate good shipping cost responsive

Date of experience: March 7, 2022
Washington
1 review
0 helpful votes
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I felt suspicions checking out the coupons
March 7, 2022
Updated review

I felt suspicions checking out the coupons. No coupons were available, I paid the full price.

Date of experience: March 7, 2022

I have always found Alibris the best resource for books
December 23, 2021
Previous review

I have always found Alibris the best resource for books. They are most reasonably priced and have the books I'm looking for.

Date of experience: December 23, 2021
Oklahoma
1 review
0 helpful votes
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Disappointed that there was a "trick minimum" involved with $20 coupon note. Recommend prorating - or being transparent in original email

Date of experience: March 7, 2022