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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Website is clearly laid out and information about the book I purchased is exact and helpful.
Shopping and delivery shipping dates are fine, but shipping costs seem high.
Love this website! Usually have what I need and always a great price!
The site is easy to use with lots of options for the titles that they display.
I appreciate the quick response to my email. I will certainly use this seller again.
Alibris saved me a bunch in the pricing of this book.
It would be great to have a customer service number on the website. And also easier tracking information.
You have what I want every time. I just forward your site to my Auntie. Thank you
Very inexpensive but the shipping cost is equal to the book prices.
Really like the prices and ease of ordering online!
The very easiest and to the point... Shopping experience I have ever had. Thank you for doing it right...
Well stocked and my orders are expedited with great respect and consideration. Thank you kindly.
Convenient and affordable. Returning customer.
Have always been greatly satisfied with your products; team of sellers.
Always a pleasure through Alibris.com
Hey, the shipping charges are getting a little out of hand!
Lol been a shopper for years. Prices great, shipping is expensive usually more than the item, but it's worth it i guess.
LOVE ALIBRIS! Affordable books, always have the books I want/need! The books are always in NEAT CONDITION.
... my first purchase, the website seems easy to navigate a wide selection of titles and very reasonable price points...
Great can't wait to receive them! Gifts for Easter
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.