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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Excellent selection! Wish the book descriptions were a bit better
This is so so easy to find any book, even those considered "rare." Sailing True North was presented by a guest speaker at the Naval War College and I just ordered it.
Title was very to find via ISBN. Checkout was easy, especially as it links to PayPal, my preferred method of payment.
Found just what I was looking for. So easy and fast. Great way to shop.
I really like shopping through Alibris! It's easy to follow, can't beat the prices, and have never had a problem with shipping! Thank you, Alibris
Fast, reliable, easy, and very affordable! It is seldom that I don't find what I'm looking for!
I am always pleased with my experiences with Alibris. I enjoy supporting independent booksellers.
I found all I was looking for. Thank you! P/s do you give military discounts?
I appreciate being able to make purchases with PayPal.
You had the book that my physician has required me to purchase for the condition I have, and at a reasonable price.
Wow that was fast! Was annoyed that shipping cost was so high relative to the cost of the book. Hope this means you will ship right out!
There was a quick turn around to reorder when the first order was not available.
The offer of free shipping is very confusing/misleading
I am always pleased to find what I want quickly and receive it as scheduled.
Alibris creates a lot of options for readers/buyers, but I found it confusing
I couldn't find a place to enter the Weekend Sale promo code or even find out if promo codes are allowed on eBooks. If there is a way to get the 10% off and have it credited to my account, that would be great!
I love being able to get hardcover books - or not - and make decisions on buying based on the info about each offering.
Lol, I have trouble with technology, so it hasn't been smooth, but I have found all the books I was hoping to locate, and I Thank You!
Easy to order, great inventory for hard-to-find books.
Easy order and shipping for a book I've been trying to find a long time.
First time using e book rental will see how it goes
Found the book I was looking for easily and at a good price.
Easy to find what I was looking for and much cheaper
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.