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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Why is shipping so high. Isn't there a book postal rate?
Great selection of books and other media. I have bought from other sellers on this site before and never had a problem.
I am thankful I can find books that are no longer sold in stores
Was a little too difficult to move from wishlist to cart
Great but would like to have known condition of cd
Nice selection particularly on out of print books.
It was easy an easy process. I've used Alibris for several years now & am ver Satisfied with them!
Easy search and order process. Found item I wanted at good price.
Excellent shopping and ordering experience. Well organized and presented; fast and efficient to use.
Everything went smoothly and was simple, not complicated.
Estimated delivery date was depicted as 3-14 days from time I placed the order - seems kind of slow, especially if it takes the full 14 days.
Otherwise, I'm happy with everything else.
Shipping was more than I expected but great prices for books
Good price for book. Shipping was rather high, after all, it was nearly the price of the book!
Helpful website with good descriptions and easy to navigate.
Very satisfied. Dont shop often but always get the books in good shape and in a good delivery time. Thank you
It was easy to find the book I was looking for and it was a good price.
Easy… grateful you accept PayPal. I would not have purchased the book without PayPal!
Really difficult to move around your web site! Once, I go to pay you can't go back. You had an old address and it was a real pain to correct!
When I know what I'm looking for, Alibris is the best! Recent purchases - Beethoven Symphonies 6-9/Jordi Savall (2022) and Nonesuch Guide to Electronic Music double LP (late 1960's)
I've been shopping with Alibris.com for a long time. I am so pleased with the condition of the books and their quick delivery! Thank you, Alibris.com!
I am very pleased with Alibris.com! They have an exceptional array of books, great prices, in good condition!
The books always come quickly and in good condition
Found this at my public library absolutely love it so glad I found one of my own best for beginners
Good service, the site was easy to navigate and make my purchase. The site could use a bit of more 'flare' however.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.