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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Seems to work smoothly. The shipping delay warning was nice too.
Shipping is too expensive and even items coming from the same seller do not combine shipping. I would use the site much more if the shipping was reigned in.
Can't comment on the total experience because I have not gotten the book.
Sellers should show the exact cover of the books so I know which printing I am ordering. Also some do not show the publisher date which also is a clue for which cover is on the book.
Always the best place to find used books!
Great selection and ease of check out with PayPal.
Pretty good. The navigation was a bit funky at first but didn't present a huge barrier to purchasing. Barely got started on Alibris.
Encontre el libro que tanto buscaba en español
Title easily found - Selection and Checkout straightforward and friction free!
The less expensive book I ordered and paid for supposedly was no longer available. Had to order one that's $4.50 more.
I wanted to ship the book to a friend. It wouldn't let me do that.
The shopping experience was fine - my trouble was trying to find the right email account to log in under and resetting my password. Once that happened though it was smooth sailing.
I like to buy books from here. Easy to use and I've always had a wonderful experience
A lot better than Microsoft accounts & other ambiguities
I had a couple of problems with items being pulled after i order but since then ite been good
Always quick and easy. Thanks for making great items available at an affordable price. Thanks, too, for providing accurate condition ratings and helpful detail information for the items on your site.
I am glad to easily find the items I am looking for on Alibris. They are rated accurately and priced fairly. Great site. I'll be back!
Alibris makes it very easy to find books, music and movies that I am looking for. I am glad to use Alibris because doing so allows me to support individual sellers when I make my purchases. Great site--keeps me coming back time after time.
Alibris is a great resource for finding books at affordable prices. Thank you for making it so easy to obtain the items I am seeking. I am glad to recommend Alibris to others (and I do) because of the good experiences I have had shopping here in the past.
I love how easy it was ti find my books at a great deal
User friendly. Very easy to use and fast. The site was detailed and informative. You can contact the seller directly.
The shopping experience and payment methods were very easy to follow and straightforward. It feels very secure.
Fast, Easy, clear website and good information on book condition.
I like the way I can easily navigate to the various pages and the format is clear. Descriptions are easy to locate, although some sellers have very limited descriptions of the material and I wish there were more info to describe condition.
Can't believe I found this out-of-print hardcover at such a steal! Thank you!
It was very easy to use and the price can't be beat!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.