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AlibrisReviews 107,005

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
919
value
10,917
shipping
10,907
quality
10,901
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Wisconsin
1 review
0 helpful votes
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Reasonably good but spent a lot of time finding books I wanted and got called away for a couple hours. My cart was empty only bought 1/2 of what I was after because I don't have the time to go back through

Date of experience: May 1, 2022
Arizona
2 reviews
0 helpful votes
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Finding the books is no problem but the ability to use coupons stink. Too many rules making it very difficult to take advantage of them. It should be 5% or 10% across the board. No stipulations

Date of experience: May 1, 2022

Wish shipping was cheaper
April 18, 2022
Previous review

Wish shipping was cheaper

Date of experience: April 18, 2022
Missouri
1 review
0 helpful votes
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Very easy to use your service
May 1, 2022

Very easy to use your service. Thank you and Father God loves you!

Date of experience: May 1, 2022
Florida
1 review
0 helpful votes
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It is always so easy and pleasurable to buy books on this site.

Date of experience: May 1, 2022

Always awesome!
October 17, 2021
Previous review

Always awesome! I know I can count on you for reasonable prices and good books.

Date of experience: October 17, 2021
Ohio
1 review
0 helpful votes
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Large selection from which to choose, competitive prices at times, quick service. Recommended.

Date of experience: May 1, 2022
Vermont
1 review
0 helpful votes
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Checkout very clunky and confusing
May 31, 2022
Updated review

Checkout very clunky and confusing. It made a mess of things with previous order

Date of experience: May 1, 2022

Good site design
April 12, 2022
Previous review

Good site design. Easy purchase

Date of experience: April 12, 2022
Massachusetts
1 review
0 helpful votes
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Now we will see when I receive the book. Ask me again later for more info.

Date of experience: May 1, 2022
Colorado
1 review
0 helpful votes
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A little long but so happy to find a great copy from. Kansas.

Date of experience: May 1, 2022
Alabama
1 review
0 helpful votes
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I was very happy with the quick book find for my daughter. Shr will be very pleased

Date of experience: May 1, 2022
Florida
1 review
0 helpful votes
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Fast and easy
May 1, 2022

Fast and easy. The only thing I would update is that bulk sellers don't specifically state what "Good" or "Very Good" condition "may" be like for the book itself. (i. E. Does it have writing notes or highlights in it or the specific condition of the binder...) I purchased books where the condition of the book was described so I know what I am buying.

Date of experience: May 1, 2022
Michigan
2 reviews
0 helpful votes
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A good alternative to other online resellers of used books.

Date of experience: May 1, 2022

Good source of books
July 12, 2021
Previous review

Good source of books

Date of experience: July 12, 2021
Indiana
1 review
0 helpful votes
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What a nightmare, entering a new credit card number
May 30, 2022
Updated review

What a nightmare, entering a new credit card number. I had to do it three &%#$ times!

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 30, 2022

Very good
December 10, 2021
Previous review

Very good. Great selection.

Date of experience: December 10, 2021
North Carolina
1 review
0 helpful votes
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Couldn't have been easier!
April 30, 2022

Couldn't have been easier! Only book site online with a very specific niche book and at a reasonable price!

Date of experience: April 30, 2022
Montana
1 review
0 helpful votes
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Billing info update isn't painless
May 30, 2022
Updated review

Billing info update isn't painless. Should be able to edit account info separately.

Date of experience: April 30, 2022

Clean interface, fast search, good prioritization of...
April 1, 2021
Previous review

Clean interface, fast search, good prioritization of choices.

Date of experience: April 1, 2021
Colombia
1 review
0 helpful votes
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Quick response and delivery
April 30, 2022
Updated review

Quick response and delivery. Books in really good conditions.

Date of experience: April 30, 2022

I had problems with my first order
April 11, 2022
Previous review

I had problems with my first order. I had to repeat the process, but everything went smoothly after that. I hope to receive my books soon!

Date of experience: April 11, 2022
Pennsylvania
2 reviews
1 helpful vote
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The best price on line
April 30, 2022

The best price on line. Great, detailed info on the item listings helped me pick exactly what I wanted. Very easy shopping and check out experience.

Date of experience: April 30, 2022
Pennsylvania
2 reviews
0 helpful votes
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Alibris has always shown to have a good selection of books on varying subjects I have researched. Twice I emailed customer service and they got back to me promptly and addressed my issues.

Date of experience: April 30, 2022
Michigan
1 review
0 helpful votes
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Got what I ordered
April 30, 2022

Got what I ordered. Very fast shipping! Thank you!

Date of experience: April 30, 2022
California
1 review
0 helpful votes
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I wish it was easier to save on shipping when buying multiple books from non-Alibris sellers... like, show me which sellers can fulfill my order of multiple books for the lowest total price

Date of experience: April 30, 2022
Colorado
2 reviews
0 helpful votes
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Excellent except I signed up for a $5 coupon and didn't see it.

Date of experience: April 30, 2022