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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Excellent except I signed up for a $5 coupon and didn't see it.
I have no issues It is the first time I have shopped with you.
Items I would put in my cart would later become not available. Had to open site many times and recreate to finally make it work.
A little frustrating as I went back to check options and it added on books
Easy searching. Love the alternate options for money savings.
1) SHIPPING EXPENSIVE, even more cost than Amazon's often 3.99.
2) Can't find a way to enclose GIFT RECEIPT when I am sending a gift!
Alibris doesn't disappoint. Wonderful selection of books at great prices with timely delivery. What more could a reader ask for?
This is a wonderful site for securing gently used books at a terrific price. I have been very pleased with the quality of the books and timelines of delivery. Thank you.
I have used Alibris many long years for hard to find books and CDs. I have never been disappointed.
Fast and easy search for what I was looking for, and least expensive option by far. My highest rating!
Found the book I wanted within minutes, and at the best price.
Easy to find the used books I'm looking for.
Very easy to find the format and price I'm looking for.
Great selection! Good incentives to buy! Excellent deals!
Love Alibris! I find great resources to use as a teacher.
Have shopped with Alibris many times. Always pleased with selection, price and service.
It was easy to shop because i already knew what i want lol
Found what I needed, just wish the shipping was cheaper.
You guys are quick and easy and cheap and you're not Amazon!
Software showed a shipping charge even tho my choices were all free shipping items. Only when I went to pay including shipping that should not have shown up on the previous page, did the shipping charge go away.
Hard to put into words the good vibrations I get shopping the Alibris web site. You treat your customers well.
One order cancelled, email said new deal was in my cart, it was not.
Get the book you want, it may take a while but you will get it.
Nice selection, good descriptions and a variety of choices await those who shop on Alibris.
I found it difficult to navigate back and forth between my cart and the site. Otherwise the selection was great!
Love how easy the website transactions are to use.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.