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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Easy to understand and find what I am looking for.
Clear info about the edition I was looking for. And clear info about shipping costs early in check-out process. Thanks.
Such a wide and stunning collection of used books!
How impressive it was for Alibris to provide information on supplemental materials such as 'sealed CD' for a used book that I purchased. Nice!
It is so great to be able to find hard-to-find books so easily. Thank you.
I frequently order from Alibris with good results.
I can almost always find the books I need at Alibris. Thank you!
Fast and finding what I was searching for was very easy.
Quick and easy. Disappointing charges of P & H through.
Information is well-organized on the site and easily accessible. Thus far, I have found that vendor descriptions of their books is honest and reliable. If I can't find a book I'm looking for in my local independent book store, Alibris is my next stop.
Good luck to you.
Robert Howseman
Straightforward user interface, logical, intuitive navigation, fast. You also have out-of-print books I want to read.
I might suggest that your vendors include a note with used books where text has been highlighted. Candidly, it's annoying (esp. When a previous owner (or owners) have highlighted in dark ink, and used multiple colors, as was the case with my purchase of "This Naked Mind." I would have ordered new had I known this would be so marked up. If it was noted in the description, it should be highlighted (no irony intended). Or I need to pay closer attention.
Quick easy and many options for book sources without fuss or push marketing
Great. But I didn't find a way to update my phone.
The site offers great prices, selection, and while the shipping can be expensive, optimizing shipping is a tremendous feature.
Quick and easy and very satisfied with the experience
Found what I was looking for quickly and checked out quickly.
A book ordered in "Good" condition had half the answers already written in it.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.