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AlibrisReviews 107,008

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
919
value
10,918
shipping
10,908
quality
10,902
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Washington
1 review
0 helpful votes
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Easy to place the order
May 2, 2022

Easy to place the order. Hopefully this book is good, and if any need to return (not that I plan to), the experience will be the same as placing the order. I will rate this book, after using it to teach my 2 year old granddaughter.

Date of experience: May 2, 2022
Missouri
1 review
0 helpful votes
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Established account and purchased at the same time.

Date of experience: May 2, 2022
New Mexico
3 reviews
0 helpful votes
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The site wasn't bad except for some computer glitches I had to renew my order to get my book I needed.

Date of experience: May 2, 2022
New Hampshire
1 review
0 helpful votes
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Had to try several times to check out. And once I entered the wrong password and got a message that said I didn't have an account!

Date of experience: May 2, 2022
Washington
1 review
0 helpful votes
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I'm frustrated by the lack of shipping information (cost) up front. Shipping charges aren't visible until the final steps.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 2, 2022

It's been easy enough, but I think there should have...
April 28, 2022
Previous review

It's been easy enough, but I think there should have been a photo available. Is there a reason why it is not?
Thank you.

Date of experience: April 28, 2022
Tennessee
1 review
0 helpful votes
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Very easy to order!
May 2, 2022

Very easy to order! Great prices on a movie I was wanting for my fiance for his birthday.

Date of experience: May 2, 2022
Indiana
1 review
0 helpful votes
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I was happy to find all the textbooks in needed this semester at a great price!

Date of experience: May 2, 2022
California
1 review
0 helpful votes
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You always have the book I want, even when other sites don't have it. And your prices are the best, too.

Date of experience: May 2, 2022

Alibris always has what I'm looking for, with a wide...
December 23, 2021
Previous review

Alibris always has what I'm looking for, with a wide selection of price ranges and qualities. Today was no exception.

Date of experience: December 23, 2021
South Carolina
2 reviews
0 helpful votes
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I found everything I needed quickly and without having to weed through a lot of books and things I didn't want. Thanks

Date of experience: May 2, 2022
Colorado
2 reviews
0 helpful votes
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Alibris has been the perfect, go-to place for books for myself for years!

Date of experience: May 2, 2022
Missouri
1 review
0 helpful votes
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Found what I wanted quickly
May 2, 2022
Updated review

Found what I wanted quickly. Ordered it with a minimum number of clicks.

Date of experience: May 2, 2022

Ordered an ebook
February 11, 2022
Previous review

Ordered an ebook. Needed to order more books, didn't see a link to Continue Shopping.

Date of experience: February 11, 2022

Well-organized checkout procedure for ebooks
February 11, 2022
Previous review

Well-organized checkout procedure for ebooks. Haven't finished shopping yet.

Date of experience: February 11, 2022
Kansas
1 review
0 helpful votes
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Love shopping on your site, have done so since college but never created an account.

Date of experience: May 2, 2022
Oklahoma
1 review
0 helpful votes
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I signed up for a $5 off coupon and the coupon was not sent. I placed my order without receiving the benefit of the coupon. Also, I find it ridiculous that 3 of my books came from the same location and yet the shipping was still over $11. Shipping should change according to the size order that is coming from one location, especially since shipping is so low on books. I feel that the current setup is somewhat of a scam for your customers.

Date of experience: May 2, 2022
Colorado
1 review
0 helpful votes
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So far it is ok
May 2, 2022

So far it is ok. Need so see the condition of the book is and how long it takes to get here.

Date of experience: May 2, 2022
California
1 review
0 helpful votes
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This was an easy and quick method of purchasing the book.
Thank You!

Date of experience: May 2, 2022
Australia
1 review
0 helpful votes
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Thank you Alibris for serving me well all these years!

Date of experience: May 2, 2022
Virginia
1 review
0 helpful votes
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The "Fetch" option was so helpful for a book I've been searching for. As always, it was super easy to purchase!

Date of experience: May 2, 2022
Florida
1 review
0 helpful votes
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Easy so far, but I hope the dealer reads my contact question before completing.

Date of experience: May 2, 2022
Virginia
1 review
0 helpful votes
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Always have the book(s) I'm looking for, usually at amazingly low prices. And *FAST* one-click checkout!

Date of experience: May 2, 2022

Just love Alibris
March 6, 2022
Previous review

Just love Alibris. Can *always* find what I am looking for!

Date of experience: March 6, 2022

Love alibris
January 23, 2022
Previous review

Love alibris - my go to place for books!

Date of experience: January 23, 2022

Just love Alibris!
January 16, 2022
Previous review

Just love Alibris!

Date of experience: January 16, 2022
Pennsylvania
1 review
0 helpful votes
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So excited they found a rare copy of a book that a friend that has passed away wrote

Date of experience: May 2, 2022