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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Easy to place the order. Hopefully this book is good, and if any need to return (not that I plan to), the experience will be the same as placing the order. I will rate this book, after using it to teach my 2 year old granddaughter.
Established account and purchased at the same time.
Had to try several times to check out. And once I entered the wrong password and got a message that said I didn't have an account!
I'm frustrated by the lack of shipping information (cost) up front. Shipping charges aren't visible until the final steps.
It's been easy enough, but I think there should have been a photo available. Is there a reason why it is not?
Thank you.
Very easy to order! Great prices on a movie I was wanting for my fiance for his birthday.
You always have the book I want, even when other sites don't have it. And your prices are the best, too.
Alibris always has what I'm looking for, with a wide selection of price ranges and qualities. Today was no exception.
Alibris has been the perfect, go-to place for books for myself for years!
Found what I wanted quickly. Ordered it with a minimum number of clicks.
Ordered an ebook. Needed to order more books, didn't see a link to Continue Shopping.
Well-organized checkout procedure for ebooks. Haven't finished shopping yet.
Love shopping on your site, have done so since college but never created an account.
I signed up for a $5 off coupon and the coupon was not sent. I placed my order without receiving the benefit of the coupon. Also, I find it ridiculous that 3 of my books came from the same location and yet the shipping was still over $11. Shipping should change according to the size order that is coming from one location, especially since shipping is so low on books. I feel that the current setup is somewhat of a scam for your customers.
So far it is ok. Need so see the condition of the book is and how long it takes to get here.
Thank you Alibris for serving me well all these years!
The "Fetch" option was so helpful for a book I've been searching for. As always, it was super easy to purchase!
Easy so far, but I hope the dealer reads my contact question before completing.
Always have the book(s) I'm looking for, usually at amazingly low prices. And *FAST* one-click checkout!
Just love Alibris. Can *always* find what I am looking for!
So excited they found a rare copy of a book that a friend that has passed away wrote
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.