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AlibrisReviews 107,103

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
922
value
10,968
shipping
10,958
quality
10,952
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Minnesota
1 review
0 helpful votes
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Everything was clear and understandable
May 26, 2022
Updated review

Everything was clear and understandable. The website worked well.

Date of experience: May 26, 2022

Very Good
November 24, 2021
Previous review

Very Good. I could easily navigate on your site, to answer my questions.

Date of experience: November 24, 2021
New Jersey
2 reviews
0 helpful votes
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Not sure what condition of book I'll receive or from which store. Title of book was "Hardcover, Good." Description of book was "paperback" "very good." When I clicked "contact seller" to confirm, message was sent to a different seller than linked. What's happening here?

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 26, 2022
Massachusetts
1 review
0 helpful votes
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I wanted to see my shipping charges more clearly so I could have combined orders to same source to reduce these [large] fees!

Date of experience: May 26, 2022
Colorado
1 review
0 helpful votes
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I've shopped Alibris before and usually have a pleasant experience.

Date of experience: May 26, 2022
Texas
1 review
0 helpful votes
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I like your websites format
May 26, 2022

I like your websites format.

I clicked on the "Save 5.00 on this order " to subscribe button, but it didn't show up when I checked out.

Date of experience: May 26, 2022
Oregon
1 review
0 helpful votes
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Took me a while to find what I was looking for. However, I am very pleased about my shopping experience with you

Date of experience: May 26, 2022
California
1 review
0 helpful votes
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Easy to use ordering process via my phone. Thanks.

Date of experience: May 26, 2022
California
1 review
0 helpful votes
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I was able to quick find my books and place my order.

Date of experience: May 26, 2022
Florida
1 review
0 helpful votes
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I have ordered from Alibris for years and every order thus far has been quick, and the books have been in the condition expressed.

Date of experience: May 26, 2022
Illinois
1 review
0 helpful votes
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I love Alibris
May 26, 2022

I love Alibris. The website is friendly and you always have books I can't find other places. Lots of cheap books that I can pick up for my students as recommendations.

Date of experience: May 26, 2022
Illinois
2 reviews
12 helpful votes
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A great addition to my collection, at a marvelous price as always.

Date of experience: May 26, 2022
Arizona
1 review
0 helpful votes
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I spent a long time looking for books, then the cheaper shipping option went away. Also-shipping was more than expected.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 25, 2022
Oklahoma
0 reviews
0 helpful votes
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You won't accept my primary card
June 24, 2022

You won't accept my primary card. And you sneak a "sign up for our newsletter" button under the checkout. It's not pleasant.

Date of experience: May 25, 2022
Arizona
1 review
0 helpful votes
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Very easy and intuitive
May 25, 2022

Very easy and intuitive.
Best prices compared to ALL sites.

Date of experience: May 25, 2022
Rhode Island
2 reviews
0 helpful votes
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Great website
May 25, 2022
Updated review

Great website. Fast, easy to use, great selection.

Date of experience: May 25, 2022

Website works well
December 31, 2021
Previous review

Website works well. Selection great. Prices great.

Date of experience: December 31, 2021
Florida
1 review
0 helpful votes
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Easy locating product and getting it at a reasonable price

Date of experience: May 25, 2022
Virginia
1 review
0 helpful votes
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Very quick and easy process to select item and enter shipping/cc info.

Date of experience: May 25, 2022
Oklahoma
1 review
0 helpful votes
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All is well thus far!
May 25, 2022

All is well thus far! Waiting to receive the book.

Date of experience: May 25, 2022
California
1 review
0 helpful votes
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It seemed straight forward
May 25, 2022

It seemed straight forward. I almost added the book a second time because I did not see it in my cart.

Date of experience: May 25, 2022
Pennsylvania
1 review
0 helpful votes
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Very quick to find what I was looking for and easy to navigate the website

Date of experience: May 25, 2022