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AlibrisReviews 107,132

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
925
value
10,985
shipping
10,975
quality
10,969
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Massachusetts
1 review
0 helpful votes
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Several times, after putting two books in my shopping cart, when I tried to pay, the site told me I had nothing in the shopping cart.

Date of experience: June 6, 2022
Tennessee
1 review
0 helpful votes
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I would have appreciated it if the seller had listed which Region code the DVD was. I hope I will get the correct one. I guess I'll find out soon.

Date of experience: June 6, 2022
Tennessee
1 review
0 helpful votes
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I reached out to this vendor
June 6, 2022

I reached out to this vendor - Friends of Walnut Creek Library - about this book and Deb went the extra mile to tell me the condition of the book. I'm grateful.

Date of experience: June 6, 2022
Utah
1 review
0 helpful votes
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Looks like a pretty good way to purchase books for a reasonable price.

Date of experience: June 6, 2022
New Hampshire
1 review
0 helpful votes
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One book I ordered was not an orginal
June 6, 2022
Updated review

One book I ordered was not an orginal. I have the original and the second one I ordered from you us only have the original book. Was very disappointed.
All other books have been spot on.

Date of experience: June 6, 2022

One of the last books I order wasn't an orginal book
June 8, 2022
Previous review

One of the last books I order wasn't an orginal book. I know this because I have the original and wanted a second as a gift.

Date of experience: May 9, 2022
Washington
1 review
0 helpful votes
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Easy to use website!
June 6, 2022

Easy to use website! Paypal is given as a choice of how to pay. I understand there's a cost to the seller, but it really makes me want to use a seller because of the saved nuisance and risk to putting info out there one more time.

Date of experience: June 6, 2022
Colorado
2 reviews
0 helpful votes
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If I cannot find it anywhere, Alibris will have it!

Date of experience: June 6, 2022
Illinois
1 review
0 helpful votes
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I found what I was looking for almost immediately and the check-out procedure went smoothly.
What more could a person ask for?

Date of experience: June 6, 2022
Oklahoma
1 review
0 helpful votes
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I just found a book I will need next semester for one of my classes at an incredible discount... thank you!

Date of experience: June 6, 2022
Illinois
1 review
0 helpful votes
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Excellent website, inventory, and shopping experience

Date of experience: June 6, 2022
Pennsylvania
1 review
0 helpful votes
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Easy
June 6, 2022

Easy. I like that you provide parts of the book to read

Date of experience: June 6, 2022
Missouri
1 review
0 helpful votes
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I've had an easy time ordering and all the items I've received have been in excellent condition.One of my orders was refunded but wasn't a much of a disappointment because I found something more meaningful with these DVD selections. Thank you.

Date of experience: June 6, 2022

Easy ordering is always convenient
May 16, 2022
Previous review

Easy ordering is always convenient.

Date of experience: May 16, 2022

So far so great! I'm waiting on two more items from...
May 16, 2022
Previous review

So far so great! I'm waiting on two more items from my orders before this one and was more than happy with what I've received already. Thank you.

Date of experience: May 16, 2022

Easy ordering
May 2, 2022
Previous review

Easy ordering.

Date of experience: May 2, 2022

Ordering has been easy
May 2, 2022
Previous review

Ordering has been easy.

Date of experience: May 2, 2022

Great selections
May 1, 2022
Previous review

Great selections.

Date of experience: May 1, 2022

Very easy ordering. Thank you
May 1, 2022
Previous review

Very easy ordering. Thank you.

Date of experience: May 1, 2022

Guest shopping is the best. Thank you
April 30, 2022
Previous review

Guest shopping is the best. Thank you.

Date of experience: April 30, 2022
Missouri
1 review
0 helpful votes
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Found the book I needed right away. Easy order and payment. Reasonable shipping.

Date of experience: June 6, 2022
Texas
1 review
0 helpful votes
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I love the selections and quick responses from sellers.

Date of experience: June 6, 2022
Texas
2 reviews
0 helpful votes
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I'm glad it will arrive in 3 to 7 days. I really need the book!

Date of experience: June 6, 2022
Georgia
1 review
0 helpful votes
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I have ordered a number of books over the years. The service with alibris and shipping are always great.

Date of experience: June 6, 2022
Utah
1 review
0 helpful votes
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My only problem is that I ran out of money before Alibris ran out of books.

Date of experience: June 6, 2022
Florida
1 review
0 helpful votes
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It's clear, fair, honest and has every detail imaginable. Great site

Date of experience: June 5, 2022

I think every book in the English speaking world and...
October 19, 2021
Previous review

I think every book in the English speaking world and likely the rest of the world is also represented. My favorite place to waste and hour and shop

Date of experience: October 19, 2021
New Mexico
1 review
0 helpful votes
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Good availability of items with your many suppliers. Would have liked to not have been SO surprised by the shipping totals. Had to go back and put things on wishlist, and return over and over again to the shopping cart for each item.

Date of experience: June 5, 2022
Minnesota
1 review
0 helpful votes
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Trouble getting around in the ahipping/billing address fields. And the email I received said 'midnight deadline for 15% discount. All else seems OK, except the shipping is a bit much, eh?

Date of experience: June 5, 2022