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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I would have appreciated it if the seller had listed which Region code the DVD was. I hope I will get the correct one. I guess I'll find out soon.
I reached out to this vendor - Friends of Walnut Creek Library - about this book and Deb went the extra mile to tell me the condition of the book. I'm grateful.
One book I ordered was not an orginal. I have the original and the second one I ordered from you us only have the original book. Was very disappointed.
All other books have been spot on.
One of the last books I order wasn't an orginal book. I know this because I have the original and wanted a second as a gift.
Easy to use website! Paypal is given as a choice of how to pay. I understand there's a cost to the seller, but it really makes me want to use a seller because of the saved nuisance and risk to putting info out there one more time.
I found what I was looking for almost immediately and the check-out procedure went smoothly.
What more could a person ask for?
Excellent website, inventory, and shopping experience
Easy. I like that you provide parts of the book to read
I've had an easy time ordering and all the items I've received have been in excellent condition.One of my orders was refunded but wasn't a much of a disappointment because I found something more meaningful with these DVD selections. Thank you.
So far so great! I'm waiting on two more items from my orders before this one and was more than happy with what I've received already. Thank you.
Guest shopping is the best. Thank you.
Found the book I needed right away. Easy order and payment. Reasonable shipping.
I'm glad it will arrive in 3 to 7 days. I really need the book!
I have ordered a number of books over the years. The service with alibris and shipping are always great.
My only problem is that I ran out of money before Alibris ran out of books.
It's clear, fair, honest and has every detail imaginable. Great site
I think every book in the English speaking world and likely the rest of the world is also represented. My favorite place to waste and hour and shop
Good availability of items with your many suppliers. Would have liked to not have been SO surprised by the shipping totals. Had to go back and put things on wishlist, and return over and over again to the shopping cart for each item.
Trouble getting around in the ahipping/billing address fields. And the email I received said 'midnight deadline for 15% discount. All else seems OK, except the shipping is a bit much, eh?
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.