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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I've purchased a number of books from Alibris and have always had excellent and speedy service from them. I highly recommend Alibris as a book seller!
Clear instructions, logical flow to the purchase button.
Standard shopping experience. I am glad you had what I was looking for at a reasonable price.
I can almost always find what I am looking for and they always arrive in good condition.
I was shopping for the same items on ebay, and amazon and this was the site with the largest, most detailed selection and best pricing.
I was able to quickly locate the item I came for and checkout was a breeze. Also had to change default shipping address, which was easy, but could not find how to ship directly to someone else as a gift. No worries, all done.
Easy to search but would like more details of books ie view a page or two
The site is easy to use for the most part except that I chose a couple of books with a set shipping price, and when I went to review order, it had changed.
Good selections, well displayed
Love to shop Alibris. I get great prices for very good product. Fun, fun.
I love the prices that are offered by alibris, but the shipping coast ALMOST made me change my mind about ordering the number of books that I did, or ordering any books at all. The shipping coast almost equaled the coast of the books - that is ridiculous!
Love Alibris! Always really great selection and amazing deals
Great and easy to order. Thank you for having the book!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.