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AlibrisReviews 107,133

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
925
value
10,985
shipping
10,975
quality
10,969
This company responds to reviews on average within 1 day

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Pennsylvania
1 review
0 helpful votes
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The process was very easy and the prices are fair.

Date of experience: June 7, 2022
Canada
1 review
0 helpful votes
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I've purchased a number of books from Alibris and have always had excellent and speedy service from them. I highly recommend Alibris as a book seller!

Date of experience: June 7, 2022

Simple and straightforward
December 16, 2021
Previous review

Simple and straightforward

Date of experience: December 16, 2021

Clear instructions, logical flow to the purchase button
October 16, 2021
Previous review

Clear instructions, logical flow to the purchase button.

Date of experience: October 16, 2021
New Jersey
1 review
0 helpful votes
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I had so much difficulty, but your customer support service was just wonderful, so efficient and so helpful.

Date of experience: June 7, 2022
Maryland
2 reviews
0 helpful votes
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Standard shopping experience
June 7, 2022

Standard shopping experience. I am glad you had what I was looking for at a reasonable price.

Date of experience: June 7, 2022
Canada
1 review
0 helpful votes
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I can almost always find what I am looking for and they always arrive in good condition.

Date of experience: June 7, 2022
Georgia
1 review
0 helpful votes
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I was shopping for the same items on ebay, and amazon and this was the site with the largest, most detailed selection and best pricing.

Date of experience: June 7, 2022
Massachusetts
1 review
0 helpful votes
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Easy interface; shows me what I need to know, when I need to know it. Easy to navigate, and the steps make logical sense so I don't have to think.

Date of experience: June 7, 2022
Texas
1 review
0 helpful votes
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I was able to quickly locate the item I came for and checkout was a breeze. Also had to change default shipping address, which was easy, but could not find how to ship directly to someone else as a gift. No worries, all done.

Date of experience: June 7, 2022
Texas
1 review
0 helpful votes
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A little bit confusing on free shipping qualification, I've added more books and system kept telling me add more and more (same amount of $15.83)...

Date of experience: June 7, 2022
Florida
1 review
0 helpful votes
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Easy to search but would like more details of books ie view a page or two

Date of experience: June 7, 2022

Shipping is expensive
March 16, 2022
Previous review

Shipping is expensive - costs more than books

Date of experience: March 16, 2022
Tennessee
1 review
0 helpful votes
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The site is easy to use for the most part except that I chose a couple of books with a set shipping price, and when I went to review order, it had changed.

Good selections, well displayed

Date of experience: June 7, 2022
West Virginia
1 review
0 helpful votes
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Love to shop Alibris
June 7, 2022
Updated review

Love to shop Alibris. I get great prices for very good product. Fun, fun.

Date of experience: June 7, 2022

Love your service
February 18, 2021
Previous review

Love your service

Date of experience: February 18, 2021
Virginia
1 review
0 helpful votes
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I love the prices that are offered by alibris, but the shipping coast ALMOST made me change my mind about ordering the number of books that I did, or ordering any books at all. The shipping coast almost equaled the coast of the books - that is ridiculous!

Date of experience: June 7, 2022
Tennessee
1 review
0 helpful votes
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My only (and minor) complaint is the shipping price

Date of experience: June 7, 2022
New York
1 review
0 helpful votes
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Love Alibris!
June 7, 2022
Updated review

Love Alibris! Always really great selection and amazing deals

Date of experience: June 7, 2022

Great Prices!
February 12, 2021
Previous review

Great Prices!

Date of experience: February 12, 2021
Illinois
1 review
0 helpful votes
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Great and easy to order
June 7, 2022

Great and easy to order. Thank you for having the book!

Date of experience: June 7, 2022
Virginia
1 review
0 helpful votes
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Your ordering process does not allow for ordering 2.

Date of experience: June 7, 2022
California
1 review
0 helpful votes
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Everything is easy to find and the prices are the best especially when buying in bulk.

Date of experience: June 7, 2022
California
1 review
0 helpful votes
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The website is to helpful, easy to navigate and well set up

Date of experience: June 6, 2022
Massachusetts
1 review
0 helpful votes
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Several times, after putting two books in my shopping cart, when I tried to pay, the site told me I had nothing in the shopping cart.

Date of experience: June 6, 2022