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AlibrisReviews 107,128

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
925
value
10,984
shipping
10,974
quality
10,968
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

District of Columbia
1 review
0 helpful votes
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Easy to find exactly what I wanted, edition and quality.

Date of experience: June 5, 2022
Florida
2 reviews
0 helpful votes
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I thought I was getting free shipping. Also, I kept putting my email address in the sign in but it wasn't registering.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 5, 2022
Texas
1 review
0 helpful votes
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I usually only order from thrift books but they don't have the books I'm really looking for Rose Pressey Halloween LaVeau series

Date of experience: June 5, 2022
Canada
1 review
0 helpful votes
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It is complicated at check out; I am not sure if the purchase was processed or if I need to process it now (will it be two orders or only one? I only want one book - I hope I order only one book). It is not clear.

Date of experience: June 5, 2022
Florida
1 review
0 helpful votes
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Happy to be notified when my desired book came back in stock.

Date of experience: June 5, 2022

Got my hard-to-find book!
September 15, 2021
Previous review

Got my hard-to-find book!

Date of experience: September 15, 2021
Utah
1 review
0 helpful votes
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So easy to filter quality and price. Hope I get exactly what I needed. So far so good.

Date of experience: June 4, 2022
Massachusetts
1 review
0 helpful votes
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I had a heck of a time correcting my billing address. Apparently, it has to be EXACTLY as it appears on my credit card statement (which is never asked of in online purchases). Your website wouldn't allow me to correct it, so I had to redo my order. The prices are reasonable, though. But please make your website more user-friendly.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 4, 2022
Oregon
1 review
0 helpful votes
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I have bought a lot of books from you but the coupons only apply for a limited time. I find books as I research them, so I never get a discount!

Date of experience: June 4, 2022
Colorado
1 review
0 helpful votes
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Had what I wanted at the best price after shopping other sites.

Date of experience: June 4, 2022

Good availability
January 10, 2022
Previous review

Good availability.

Date of experience: January 10, 2022

Prices are comperable to other sites, however, there...
December 17, 2021
Previous review

Prices are comperable to other sites, however, there selections are up to date and delivery time works well.

Date of experience: December 17, 2021

Large selection
September 8, 2021
Previous review

Large selection.

Date of experience: September 8, 2021
North Carolina
1 review
0 helpful votes
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Easy and this site had what Amazon didn't. And you literally can't beat the price.

Date of experience: June 4, 2022
Idaho
1 review
0 helpful votes
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I found just what I wanted at a price I could afford. Check out was easy and quick.

Date of experience: June 4, 2022
North Carolina
3 reviews
0 helpful votes
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I would love to, but its been a very trying day,
Thank you

Date of experience: June 4, 2022

Alibris always seems to have what I'm looking for
March 11, 2021
Previous review

Alibris always seems to have what I'm looking for.

Date of experience: March 11, 2021
Florida
1 review
0 helpful votes
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Que porquería de libro. La Sra, Browning copió de otros libros la información y eso es plagio, robo de información. Con la excepción de Tony Buzan ella no dio credito de donde saco la informacion. No pude sacar ningun provecho porque lo que escribio ya la habia leido en otros libros. Para rellenar el libro y se viera con abundantes paginas, lo escribio con letras grandes y a doble espacio. Mi deseo era terminarlo de leer rápido pero no encontraba la motivacion. Antes de llegar a la pagina 40 me di cuenta que habia tomado una mala decicion en obtener el libro. A aveces me sentia molesto por haberlo comprado. En realidad parece un panfleto mas que un libro, yo no la recomiendo. Quiciera devolverlo pero no hay opcion para hacerlo.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 4, 2022
Florida
1 review
0 helpful votes
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It was fair but finding items was fairly easy using titles

Date of experience: June 4, 2022
North Carolina
1 review
0 helpful votes
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Great
June 4, 2022
Updated review

Great. The website interface is clean, clear, and easy to navigate. The check out is nice since shipping costs and applicable taxes are clearly shown.

Date of experience: June 4, 2022

Very quick and easy
July 15, 2021
Previous review

Very quick and easy.

Date of experience: July 15, 2021
California
1 review
0 helpful votes
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Shopping and ordering a book on Alibris is very easy
June 4, 2022
Updated review

Shopping and ordering a book on Alibris is very easy. I appreciate the seamless experience.

Date of experience: June 4, 2022

Very easy to navigate your website and place an order
May 30, 2022
Previous review

Very easy to navigate your website and place an order

Date of experience: May 30, 2022

Very easy process
April 12, 2022
Previous review

Very easy process

Date of experience: April 12, 2022
New York
1 review
0 helpful votes
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Would be nice if there was a way to sees which seller has multiple of the books I am shopping for to bunch purchases together for few separate shipments

Date of experience: June 4, 2022
Oregon
1 review
0 helpful votes
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Alibris is my go to for any used books. They have the best prices and widest variety

Date of experience: June 3, 2022
California
2 reviews
0 helpful votes
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The process is smooth and easy and the cost of the books are always the best around.

Date of experience: June 3, 2022
California
1 review
0 helpful votes
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I was purchasing a book, entered payment information and then it disappeared! The website says items in shopping cart are reserved for 12 hours, but it had been only 10 minutes!

Date of experience: June 3, 2022