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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I misread the coupon amount, so I am disappointed. I would also liked to have known if the total before the coupon was inclusive of taxes and shipping or not.
I have a vanilla pre paid gift visa. I was unable to use it since there is no 3 number code. I was disappointed.
Transparent and straightforward. All the appropriate information
There's a good array of available books and ordering is expeditious.
Excellent access to the titles I was interested in, and pertinent information about the specific volumes on offer was provided.
Great Price. Fast Shipping. Huge book selection in good shape. All around good site. Reliable shipper.
Every book purchased was exactly as described, and shipped quickly
Excellent service, descriptions are honest and accurate
BEST NEW BOOK PRICES HERE, THE USED BOOKS ARE ACCURATELY DESCRIBED, SHIPPING IS ALWAYS FASTER
Happy to find a book I really wanted at a reduced price, with an Alibris coupon.
Found what I was looking for at an excellent price. Great selection of used copies to choose from.
Alibris is well-designed with powerful search engine and agile checkout procedures.
Easy to find what I was looking for and easier to purchase
Alibris is always a good value. I am extremely satisfied!
Don't know how to take advantage of discounts or coupons!
This order took very long since I had trouble logging in: like 6 times and then I had to enter my Visa card info at least twice and that wasted alot of time and then your shipping has gone up by fifty cents! That new price wasn't listed on Booksprice.com.
Your system will not accept our credit card and there is plenty of money in our account.
I found it straight forward with no difficulties. That's efficiency.
Wow I found everything I was looking for and at not a bad price
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.