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AlibrisReviews 107,442

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
939
value
11,146
shipping
11,136
quality
11,130
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Minnesota
1 review
0 helpful votes
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Wow I found everything I was looking for and at not a bad price

Date of experience: June 18, 2022
Connecticut
2 reviews
0 helpful votes
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Exactly what I was looking for
June 18, 2022

Exactly what I was looking for.
I cannot believe you have so many copies!

Date of experience: June 18, 2022
California
1 review
0 helpful votes
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Smooth transaction which is especially important to...
June 18, 2022
Updated review

Smooth transaction which is especially important to elderly who are not tech

Date of experience: June 18, 2022

Didn't recognize full cost
April 15, 2022
Previous review

Didn't recognize full cost - disappointed

Date of experience: March 16, 2022
North Carolina
1 review
0 helpful votes
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My 2 experiences with this site have been entirely satisfactory

Date of experience: June 18, 2022
Utah
1 review
0 helpful votes
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Good prices on books, but shipping is too expensive

Date of experience: June 18, 2022
New Jersey
1 review
0 helpful votes
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Love alibris!
June 18, 2022

Love alibris! Usually has the obscure books I'm looking for for research

Date of experience: June 18, 2022
Arizona
1 review
0 helpful votes
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Easy to navigate and to get details about the books and the seller.

Date of experience: June 18, 2022
Colorado
1 review
0 helpful votes
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The awesome site, has everything I look for, fast service, Very happy.

Date of experience: June 18, 2022
Florida
1 review
0 helpful votes
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Pretty good so far, lets see what the future bring

Date of experience: June 18, 2022
Virginia
2 reviews
0 helpful votes
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Alibris and the stores they work with are very customer oriented.

Date of experience: June 18, 2022

Alibris takes care of their customers
June 26, 2021
Previous review

Alibris takes care of their customers. I have had a good experience each time I have used their service.

Date of experience: June 26, 2021
New York
1 review
0 helpful votes
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I was able to find the books I wanted so I gave you 5 stars. But your delivery dates are just awful. It is the reason I mostly use Amazon. I get the books I want in a day or 2. Not 11 days or more.

Date of experience: June 18, 2022
Virginia
2 reviews
0 helpful votes
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I need this book in less than 1 week but you don't offer fast delivery.
By the way I can't read font that is gray... I guess that information is not important. Bad website! You discriminate against older adults and those who are visually impaired

Date of experience: June 18, 2022
Colorado
1 review
0 helpful votes
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Not easy to continue shopping after I entered checkout

Date of experience: June 17, 2022
New York
1 review
0 helpful votes
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All good
June 17, 2022

All good- you had the book I needed at the best price.

Date of experience: June 17, 2022
Virginia
1 review
0 helpful votes
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Waiting for for my order to be received before I give a complete rating.

Date of experience: June 17, 2022
California
1 review
0 helpful votes
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Site is easy to navigate and service is very good.

Date of experience: June 17, 2022
Vermont
1 review
0 helpful votes
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Fastest, best selection
June 17, 2022

Fastest, best selection. Always able to find books out of print.

Date of experience: June 17, 2022
Alabama
1 review
0 helpful votes
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The books I chose were all available from one dealer which helped me with the shipping and handling costs.

Date of experience: June 17, 2022

The books I was looking for were available for purchase
March 3, 2022
Previous review

The books I was looking for were available for purchase.

Date of experience: March 3, 2022

The books I was looking for were available, although...
July 19, 2021
Previous review

The books I was looking for were available, although I had to purchase from various vendors.

Date of experience: July 19, 2021
Wisconsin
1 review
0 helpful votes
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This is slowing me up and I have many orders to complete.

Date of experience: June 17, 2022
Illinois
1 review
0 helpful votes
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This is my favorite online bookseller. The experience is simple and easy every time. Do yourself a favor and take a vacation from that other website. You may enjoy it.

Date of experience: June 17, 2022