
On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Quick easy secure! Thank you ever so much. Appreciate you
You had the items I was looking for in stock at a reasonable price.
There are usually several of the books I am looking for, so I can choose the condition of the book I am buying. Sometimes I want quality, sometimes I just want the book to be legible.
Easy to find what I wanted
Easy check out process
Easy to use and usually a choice of where to buy from
It's great to find all the books I wanted for a class I'm taking.
As usual, I was very pleased to find the books for my course. Our university's bookstore did not have them available.
I was delighted to find this book available at a great price.
Fastest, simplest shopping experience online I've ever had.
The shipping is a rip-off for media mail. I ordered 4 very small books and the shipping is almost $14.00. I don't appreciate that at all. You should charge a
Fair shipping rate. I mail items frequently and your shipping rate is a RIP
OFF!
I can find what I want quickly and easily. I save lots of money. What's not to like!
Over all I am happy with shopping on alibris. It would however be helpful to know the exact cost of shipping prior to checkout.
The state requirement of 2 letters - fix your field to only take 2
Very easy to use. Found exactly what I was looking for at the prices I was willing to pay.
Found what I wanted. Only hope that descriptions are accurate
Easy to navigate, easy to check out. Had multiple choices of everything I was looking for. Thank you!
The prices here are insanely in the buyers favor. Thanks
Books are always in great condition regardless of condition status!
The books always come as described... one was different but still excellent service
I am delighted that you found the rare and out of print book that I have been searching for! Many thanks!
I despise surveys. If I had an issue I would tell you about it.
One book listed was not available when I selected it, so the book should not appear any more on the purchase site
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.