
On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Quick, easy and fun ordering. Excellent price! Thank you.
Love this site & what it offers. We need more coalition between independent book stores.
I can usually find any book I'm looking for at a good price.
I can always find the book I'm looking for. They arrive on time and in good condition.
Very well designed and easy to follow website. I really liked the detailed description of the items up for sale.
Had to sign in multiple times. Lost my order twice.
Best price on technical book for manufacturing quality professionals
Easy to find the books I was interested in. Good prices.
Had what I was looking for at great price!
Appreciate the optimizing options feature. I do wonder why the SUMMER5 coupon did not work though. Alibris is such a wonderful site for finding books! Thank you!
Think you should make change of shipping address option earlier in the process.
Easy to use, found items quickly and check out and shipping are very reasonable
Exceptional access to high quality used books. Easy browsing and purchasing.
Love this site. Can't find these books anywhere. This needs to be the first site I start looking and save me time!
Good inventory search tools, simple and easy to use.
I found what I wanted and was able to make my purchase within a few minutes.
Difficult to get the correct copy and shipping is too high
I can't seem to get rid of my old shipping address thought I did years ago
Easy to navigate, great price for a newer book, and the shipping is fair and fast.
I am shopping for books for a birthday gift. And i love the free shipping with the fair price for new books
I found what I wanted, immediately, and had a number of good options to choose from.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.