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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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Check out process was easy! Found exactly what I was looking for.
Well organized website; Easy to find what I needed.
I lost my first deck but this deck looks like a perfect replacement.
I use the word lost but I feel it was stolen. Who ever has it I hope they use it properly.
I love your site because I can quickly find many choices for my need.
Easy to find, clear details, hb, clean, authors sig
Lets see what it looks like when it arrives
Thanks john fitch
I easily found books on your web sitet
Alibris kept searching when I had given up getting an out of print book at a reasonable price. They got it
Quick website, lots of choices, easy to order, fair prices.
Good selection, fair prices, easy to use website. Excellent
The experience was excellent. The shipping rate is too high.
Very easy to order and check out. Looking forward to getting my books!
As usual, alibis' site is responsive and really easy to navigate.
I haven't used alibris in far too long. My bad! Superior shopping, prices, ease of site use, and Coupons, to boot! I'll come here first from now on.
Quick and easy like reading synapses of each book.
Easy and I can pick the condition of the book I'm ordering.
Very easy to understand user interface. Easy search. Few clicks to find the items I wanted.
Once again it's been frustrating with some of the glitches that I find when using the Alibris site...*sigh*
I have used Alibris many times over the years and have never been disappointed.
Easy to find the book I'm interested in, easy to find a seller nearby. Just a smooth shopping experience.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.