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AlibrisReviews 107,539

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
943
value
11,193
shipping
11,183
quality
11,177
This company responds to reviews on average within 1 day

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Alabama
1 review
0 helpful votes
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It was easy to find the books I was looking for at great prices.

Date of experience: July 12, 2022
Nevada
1 review
0 helpful votes
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I was so excited about getting my books I forgot to...
July 12, 2022
Updated review

I was so excited about getting my books I forgot to put in the code word soda. Is it too late to do that?

Date of experience: July 12, 2022

It was quick and easy and a great price for the book
June 25, 2022
Previous review

It was quick and easy and a great price for the book.

Date of experience: June 25, 2022
Indiana
1 review
0 helpful votes
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It was good spent more than I intended but I guess...
July 12, 2022
Updated review

It was good spent more than I intended but I guess that would be a good thing for alibris

Date of experience: July 12, 2022

I would have liked to find more bargains but found...
July 4, 2022
Previous review

I would have liked to find more bargains but found everything I was looking for and then some.

Date of experience: July 4, 2022

Could have sworn I saw something about free shipping...
June 14, 2022
Previous review

Could have sworn I saw something about free shipping and there was no free shipping on my books plus deletion of purchased books seems to be a bit slow. Still good though and happy with my purchases.

Date of experience: May 15, 2022
Virginia
1 review
0 helpful votes
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I love shopping on Alibris, always find what I want.

Date of experience: July 12, 2022
Colorado
1 review
0 helpful votes
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I've always used Alibris and I love ordering from them! Thank you!

Date of experience: July 12, 2022
Indiana
1 review
0 helpful votes
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Don't give 5 stars till I get the product, but no problems so far.

Date of experience: July 12, 2022
New York
2 reviews
0 helpful votes
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Please separate foreign language editions from the translations... please aalways show translator's name

Date of experience: July 12, 2022
North Dakota
1 review
0 helpful votes
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Alibris is by far the best place to buy books. I have yet to be disappointed.

Date of experience: July 12, 2022
California
1 review
0 helpful votes
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Alibris has an easy to use website and great prices. A superb selection of books

Date of experience: July 12, 2022
Massachusetts
1 review
0 helpful votes
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I love this site!
July 12, 2022
Updated review

I love this site! I can find every title I want as a used book, in good shape and at lower cost than a new book.

Date of experience: July 12, 2022

Very easy and quick to use this site
August 13, 2021
Previous review

Very easy and quick to use this site.

Date of experience: August 13, 2021
Missouri
1 review
0 helpful votes
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The checkout process was a bit tedious. When I neglected to enter my security code it made me enter all my credit card information again.

Date of experience: July 12, 2022
Pennsylvania
1 review
0 helpful votes
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Very easy to navigate your website and your prices...
July 12, 2022
Updated review

Very easy to navigate your website and your prices are terrific!

Date of experience: July 12, 2022

Easy to navigate; large variety!
February 8, 2022
Previous review

Easy to navigate; large variety!

Date of experience: February 8, 2022

Easy to navigate, great prices!
January 4, 2022
Previous review

Easy to navigate, great prices!

Date of experience: January 4, 2022
District of Columbia
1 review
0 helpful votes
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Alibris program was helpful in replacing my forgotten password. The price for the used Very Good condition book I ordered was fantastic!

Date of experience: July 12, 2022
New Jersey
1 review
0 helpful votes
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Quick & easy
July 12, 2022

Quick & easy. Find your book, pick a copy with the best condition description that fits your wants, and checkout fast and streamlined.

Date of experience: July 12, 2022
New York
2 reviews
0 helpful votes
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I have attempted to buy these books for days. I would sign in then shop. I must have been automatically signed out as when I went to checkout, it would ask me to sign in and then my cart would be emptied. Since you hold books for 12 hours, I couldn't just put the books in the cart again but had to wait 12 hours to get the best, least costly options. When I signed in, my cart should not have emptied.

Thank you,
Melinda Marn
*******345

Date of experience: July 12, 2022
Minnesota
1 review
0 helpful votes
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I love the ease and convenience of being able to purchase my nursing books in one location. The prices are mind-blowing. I'm so grateful to God that I came across this website. The purchase price for the books I needed were cheaper than renting a textbook for the semester.

Date of experience: July 12, 2022
Texas
1 review
0 helpful votes
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I cannot contact the seller
August 11, 2022

I cannot contact the seller -- Sperry Books -- through your site about my Order #*******. The description of the book doesn't match the title or photo of the book or anything else for it shown on the page (I didn't check the IBSN etc numbers, however). I'm hoping that the description is in error.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 12, 2022
Canada
1 review
0 helpful votes
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Would be nice to be able to save multiple shipping addresses, like on Ebay.

Date of experience: July 11, 2022
California
1 review
0 helpful votes
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Shops at Alibris is ales wuick and easy.
And often I am able to buy books that are not available in libraries or anywhere

Date of experience: July 11, 2022
Washington
3 reviews
0 helpful votes
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I searched for the book, "House of Hearts" and found you had quite a number of them. I did see you said the book was eligible for free shipping. I placed the book in my cart and found I did not receive free shipping. So I went back and checked each and every one of the listings you had for this book EXCEPT the digital version. Of course, that book would be free shipping since there is no shipping. It's downloaded. So, why do you say the book is eligible for free shipping when none of the sellers offers free shipping? Is that a form of bait and switch?

Date of experience: July 11, 2022

I had many books in my cart that I was getting from...
January 17, 2022
Previous review

I had many books in my cart that I was getting from my son's wish list at Amazon. He had about 20 in his list. As I added them to my cart at your site, I deleted them from his wish list. Apparently I was taking too long shopping. Your site deleted the entire contents of my cart. So, I cannot retrieve his wish list to get some of the books he wanted. I was very upset over that.

Date of experience: December 18, 2021