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AlibrisReviews 107,540

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
943
value
11,194
shipping
11,184
quality
11,178
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Pennsylvania
3 reviews
3 helpful votes
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This has to be the first online shopping experience...
July 17, 2022
Updated review

This has to be the first online shopping experience I've had that recognized and admitted me on my email address alone. While I should probably be horrified at the possibilities for invasion of privacy, it was so incredibly easy to shop! And I like the Alibris didn't suggest any payment method and as far as I'm concerned, recognizing my email address gave me an easier way to complete my order. As a cognitively disabled adult, it was particularly welcome, and thank you.

Date of experience: July 17, 2022

Excellent!
March 3, 2021
Previous review

Excellent! I was able to purchase two books I wanted to read in used editions. I try to buy used clothing and always try to buy used books. Thanks for making them readily available. The books, I mean.

Date of experience: March 3, 2021
Louisiana
1 review
0 helpful votes
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Tried to work the shipping issues and shipping was higher on check out than on the listings.

Date of experience: July 17, 2022
Alabama
1 review
0 helpful votes
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I love the experience at Alibris
July 17, 2022
Updated review

I love the experience at Alibris. They find me the best deals and it's user friendly

Date of experience: July 17, 2022

My items were quick to find
June 24, 2021
Previous review

My items were quick to find. They gave me plenty of info about each item (whether it was worn and so forth) which was so helpful. I LOVE the option where it helps me choose the earth friendly option (consolidating the boxes).

Date of experience: June 24, 2021
New Hampshire
2 reviews
0 helpful votes
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Easy ordering and a huge selection from which to choose

Date of experience: July 17, 2022
New York
1 review
0 helpful votes
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Always a good source for books
July 17, 2022

Always a good source for books. Reliable service and reasonable pricing.

Date of experience: July 17, 2022
Missouri
1 review
0 helpful votes
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I was in a hurry to find the book I needed and get it ordered. I did all that in less than five minutes, and they have good prices.

Date of experience: July 17, 2022
Texas
1 review
0 helpful votes
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Fast and easy, lowest price was right at the top, no scrolling necessary.

Date of experience: July 17, 2022
Texas
1 review
0 helpful votes
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Easy to use—do you have an app?
July 17, 2022

Easy to use—do you have an app? Also: feedback via email only—not signing up, because of spam risk and because I rarely look at my email. Give us a mobile option, please.

Date of experience: July 17, 2022
Virginia
1 review
0 helpful votes
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Great selection, great prices, easy to order
July 17, 2022
Updated review

Great selection, great prices, easy to order -- what more could you ask for? Shipping, I paid more in shipping than the cost of the books! I can't hold that against anyone but it's still kind of a shock. In any case, I purchased six books (including 3 hardcover) for the price of probably two new hardcovers -- still a deal! Thank you Alibris!

Date of experience: July 17, 2022

Thrilled to discover a site where I can purchase used...
February 1, 2021
Previous review

Thrilled to discover a site where I can purchase used books for a big discount. I know you've probably been around forever, but you learn something new every day!

Date of experience: February 1, 2021
North Carolina
1 review
0 helpful votes
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Love the easy interface and high quality used books. Most of the time shipping is fast.

Date of experience: July 17, 2022
Oregon
1 review
0 helpful votes
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Great selections
July 17, 2022

Great selections. Cashing out was a little confusing but I was able to figure it out.

Date of experience: July 17, 2022
Michigan
2 reviews
0 helpful votes
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Many options, easy to find and purchase what I was...
July 16, 2022
Updated review

Many options, easy to find and purchase what I was looking for.

Date of experience: July 16, 2022

Quick, Easy and Affordable!
February 15, 2021
Previous review

Quick, Easy and Affordable!

Date of experience: February 15, 2021
Connecticut
1 review
0 helpful votes
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AFTER I've paid You have cancelled my previous order then charged 3 times more for the very same book.

Date of experience: July 16, 2022
South Dakota
1 review
0 helpful votes
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The website is a little hard to navigate due to how simple the format is.

Date of experience: July 16, 2022
New York
1 review
0 helpful votes
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Had trouble at checkout you should make it more simple

Date of experience: July 16, 2022
Texas
1 review
0 helpful votes
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Found what I was looking for easily and for a fair price.

Date of experience: July 16, 2022
New Hampshire
1 review
0 helpful votes
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Great Selections, excellent customer service
July 16, 2022
Updated review

Great Selections, excellent customer service.

Date of experience: July 16, 2022

Very clear descriptions of the book
February 23, 2022
Previous review

Very clear descriptions of the book. Good job!

Date of experience: February 23, 2022

Alibris provides used books with great qualities always
October 5, 2021
Previous review

Alibris provides used books with great qualities always.

Date of experience: October 5, 2021

Excellent job!
August 21, 2021
Previous review

Excellent job!

Date of experience: August 21, 2021
New Hampshire
1 review
0 helpful votes
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Simple and easy process for check out. Good quality books at very reasonable prices.

Date of experience: July 16, 2022
Missouri
4 reviews
0 helpful votes
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I appreciate finding books i can not find at the library

Date of experience: July 16, 2022

Itis so hard to connect the password is never right...
June 8, 2022
Previous review

Itis so hard to connect the password is never right and it takes so long to check out.

Date of experience: May 9, 2022
Virginia
1 review
0 helpful votes
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The titles I was looking for were available. The payment process was smooth. Over all, a very easy website to navigate. Thank you!

Date of experience: July 16, 2022