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AlibrisReviews 107,540

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
943
value
11,194
shipping
11,184
quality
11,178
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

New Hampshire
1 review
0 helpful votes
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I have used this site to order books because a friend recommended it. I have not been disappointed. It is an easy and efficient way to order books without leaving the comfort of my home. In addition they have arrived quickly within several days of placing my order.

Date of experience: July 18, 2022

Ordering from Alibris is quick and easy
May 17, 2022
Previous review

Ordering from Alibris is quick and easy.

Date of experience: May 17, 2022
Illinois
1 review
0 helpful votes
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I picked books, and then tried to log in. It lost my selections. I had to start again. Then I tried to order and it said something had changed of expired, but did not tell me what. I give up. I will not order with you again.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 18, 2022
Texas
1 review
0 helpful votes
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I had this book on my previous order and don't understand how it was dropped from the list.

Date of experience: July 18, 2022
California
1 review
0 helpful votes
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Although I had to wait a while for one order the overall shopping was very well handled.

Date of experience: July 18, 2022
Washington
1 review
0 helpful votes
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Good site
July 18, 2022

Good site. Easy to search books and find the cheapest deal.

Date of experience: July 18, 2022
Illinois
1 review
0 helpful votes
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I love buying used books and I also sell or give them away. Love the prices here!

Date of experience: July 18, 2022
California
1 review
0 helpful votes
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Easy to find what I was looking for and quick check-out.

Date of experience: July 18, 2022
California
1 review
0 helpful votes
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Easy, great value, no extra steps
July 18, 2022

Easy, great value, no extra steps - simple checkout and use.

Date of experience: July 18, 2022
New York
1 review
0 helpful votes
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The web-site crashed during my order, but you kept things in my cart.

Date of experience: July 18, 2022
Georgia
1 review
0 helpful votes
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I've tried to update my default shipping address (Roswell Ga) repeatedly, and it keeps defaulting to my daughter's address in Chicago

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 17, 2022

Alibris is great
December 22, 2021
Previous review

Alibris is great

Date of experience: December 22, 2021
California
1 review
0 helpful votes
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As always, you had the book I wanted. Not easy to find elsewhere.

Date of experience: July 17, 2022
Virginia
1 review
0 helpful votes
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Very simple and straightforward to order. Good book price and reasonable shipping rate.

Date of experience: July 17, 2022
California
3 reviews
0 helpful votes
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Quick and easy
July 17, 2022

Quick and easy. Prompts were clear. Really fast process.

Date of experience: July 17, 2022
Ohio
1 review
0 helpful votes
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I love getting used books at affordable prices. Thank you for making this possible and sharing books globally.

Date of experience: July 17, 2022
California
1 review
0 helpful votes
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Many sellers with similar names made finding the book I wanted confusing.

Date of experience: July 17, 2022
Minnesota
1 review
0 helpful votes
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I have bought gently used books from Alibris for many years and always recommend their site to friends, co-workers, and family. I cannot afford to pay full price for anything and because I believe recycling is a valuable idea I like Thrift stores and Used book stores. Alibris meets me there.

Date of experience: July 17, 2022
Texas
1 review
0 helpful votes
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Thank you for the availability of books to choose from.

Date of experience: July 17, 2022
Wisconsin
1 review
0 helpful votes
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Quick and easy
July 17, 2022

Quick and easy. Found what I wanted in just a few clicks.

Date of experience: July 17, 2022
Pennsylvania
3 reviews
3 helpful votes
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This has to be the first online shopping experience...
July 17, 2022
Updated review

This has to be the first online shopping experience I've had that recognized and admitted me on my email address alone. While I should probably be horrified at the possibilities for invasion of privacy, it was so incredibly easy to shop! And I like the Alibris didn't suggest any payment method and as far as I'm concerned, recognizing my email address gave me an easier way to complete my order. As a cognitively disabled adult, it was particularly welcome, and thank you.

Date of experience: July 17, 2022

Excellent!
March 3, 2021
Previous review

Excellent! I was able to purchase two books I wanted to read in used editions. I try to buy used clothing and always try to buy used books. Thanks for making them readily available. The books, I mean.

Date of experience: March 3, 2021
Louisiana
1 review
0 helpful votes
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Tried to work the shipping issues and shipping was higher on check out than on the listings.

Date of experience: July 17, 2022