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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Always easy with Alibris. Thank you for accepting PayPal.
It was a pleasant surprise to have Alibris offer a reduced price option for my order.
The Search works well, the books I want are available, and prices are good. Thank you! I do feel guilty buying used books (because the author gets nothing), but I limit myself to books only from dead or wealthy authors/organizations.
So happy to find this book at a good price. You provide a good shopping experience
Your shipping costs for a paper back book at 4$ and something is too much. Probably won't buy with you again for that reason. Thank you.
Easy, quick, and comprehensive search results. Vast amount of choices. My go-to site for books.
Alibris has products that I can not find elsewhere.
Always have what I am looking for.
Claire and Ken at Kens Book Haven are the best - they found a very obscure book for me and they are so nice and professional!
Very happy to have found you! I will be ordering tons and tons of books!
I love the selection of titles and that it is easy to order multiple titles I want from the same vendor (to decrease shipping costs).
I love Alibris - they have used copies of nearly all the books I want!
Easy to find and complete transaction. My favorite place to shop for books!
Fast, easy and good description of items
Ali rid quality shopping remains steadfast over the decades. Long term, retired librarian remains a 100% satisfied customer! Many thanks.
Options for the book I need, way cheaper than amazon!
It is not easy to delete an expired credit card and leave my account without a card on file
I found the books that I was looking for and got them for a fraction of the cost on other sites.
My shipping cost more then the tax and the item I wanted. Maybe there could be a way you can offer free shipping; If a person buy a certain amount of items, That would help.
Alibris had the book I wanted at a reasonable price.
I found this book at the cheapest price. Thank you!
It's okay, i don't like to pay shipping for each item.
Quick and easy to understand and navigate no surprise.
I was amazed to find the items in my cart from a couple weeks ago, and with the coupon code, I saved a little bit, so overall a happy experience.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.