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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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It was readable and good. I liked the simplicity of the format.
Website doesn't work right. It completed my order before I clicked on complete order. It also doesn't give me the full page without turning to horizontal view. It took me several tries to change my password because your website doesn't work. The link to reset my password expired in two to three minutes instead of 30 minutes like it said. So many problems with your website, too many to list
So glad to have Alibris as an option for buying books. Thanks.
The buying is as in every other site. The lasy book I bought was in worse condition that expected by a long shot. Yoy need to try harder to match the condition of the books. I think the current scheme os not good enough. In my opinion you should rethink that.
Very simple; however 31 day for deliveries to arrive is way too long. Hopefully this purchase will arrive much sooner :)
I often find when I search for a book on Bookfinder.com that Alibris is the place to go, and although I have used it many times, their delivery and book description is always fast and fair.
All my wishlist etc at a certain point not only it has been hacked items were deleted from it. I use a wishlist to remember some thoughts and future plans. Unfortunately nothing anymore belongs to me. Not my projects my ideas my initiatives. Nothing! I will and shall share what I deem necessary with those I nominate and grant. Otherwise what would such activity of hacking into every bit of my being mean? Just as choose or decide to make my own notes through the wishlist, why don't the hackers do the same? Use their own initiatives ideas etc? They can rest assured I won't hack them nor what they do interest one iota! Speaking of self importance?
This is what online shopping for a used book should be. I am not a robot ******* 8==== =D
The site was easy enough to navigate & do! So finding & picking out a book thus far was easy with plenty of books from different sellers & allowing choices of if you'd like hardbacks, soft back covers, ext. To choose from. So now just gotta wait and see how receiving my book goes next! :)
It was so easy to find what I was looking for I didn't even have to ask for wife to help!
Very easy to order, but I would like the price of shipping to show with the books price.
Ali it's always has the books I need at a great price
I have had no problems with my orders in the past.
Shipping is too high when all books ship from the same site.
I've had great service from your company
This was the best price I could find for this book and I really do appreciate that!
Easy to navigate website, easy and smooth checkout.
It was very easy to find the book I wanted and I lied getting free shipping on it as well.
Certainly easy to get what I wanted.
You offered free shipping for the weekend. Based on that I ordered only to find out on placing the order that it was only on larger orders. Thats a bit mis-leading and I am disapointed in your offers
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.