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AlibrisReviews 107,546

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
943
value
11,200
shipping
11,190
quality
11,184
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Kansas
1 review
0 helpful votes
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It was readable and good
July 23, 2022

It was readable and good. I liked the simplicity of the format.

Date of experience: July 23, 2022
Wyoming
2 reviews
0 helpful votes
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It's always easy to find what you are looking for on Alibris

Date of experience: July 23, 2022
California
3 reviews
0 helpful votes
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Website doesn't work right
August 22, 2022

Website doesn't work right. It completed my order before I clicked on complete order. It also doesn't give me the full page without turning to horizontal view. It took me several tries to change my password because your website doesn't work. The link to reset my password expired in two to three minutes instead of 30 minutes like it said. So many problems with your website, too many to list

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 23, 2022
California
1 review
0 helpful votes
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Good service in the past, not been disappointed with my shopping here.

Date of experience: July 23, 2022
Wyoming
1 review
0 helpful votes
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So glad to have Alibris as an option for buying books. Thanks.

Date of experience: July 23, 2022
Delaware
1 review
0 helpful votes
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I love having access to books which help teen girls as they move to into teen issues.

Date of experience: July 23, 2022
Georgia
1 review
0 helpful votes
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The buying is as in every other site
August 22, 2022

The buying is as in every other site. The lasy book I bought was in worse condition that expected by a long shot. Yoy need to try harder to match the condition of the books. I think the current scheme os not good enough. In my opinion you should rethink that.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 23, 2022
Hawaii
1 review
0 helpful votes
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Very simple; however 31 day for deliveries to arrive is way too long. Hopefully this purchase will arrive much sooner :)

Date of experience: July 23, 2022
Indiana
2 reviews
0 helpful votes
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I often find when I search for a book on Bookfinder.com that Alibris is the place to go, and although I have used it many times, their delivery and book description is always fast and fair.

Date of experience: July 22, 2022

Navigation was a little confusing
November 5, 2021
Previous review

Navigation was a little confusing.

Date of experience: October 6, 2021
Australia
1 review
0 helpful votes
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All my wishlist etc at a certain point not only it has been hacked items were deleted from it. I use a wishlist to remember some thoughts and future plans. Unfortunately nothing anymore belongs to me. Not my projects my ideas my initiatives. Nothing! I will and shall share what I deem necessary with those I nominate and grant. Otherwise what would such activity of hacking into every bit of my being mean? Just as choose or decide to make my own notes through the wishlist, why don't the hackers do the same? Use their own initiatives ideas etc? They can rest assured I won't hack them nor what they do interest one iota! Speaking of self importance?

Date of experience: July 22, 2022
New Jersey
1 review
0 helpful votes
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This is what online shopping for a used book should be. I am not a robot ******* 8==== =D

Date of experience: July 22, 2022
Florida
1 review
0 helpful votes
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The site was easy enough to navigate & do! So finding & picking out a book thus far was easy with plenty of books from different sellers & allowing choices of if you'd like hardbacks, soft back covers, ext. To choose from. So now just gotta wait and see how receiving my book goes next! :)

Date of experience: July 22, 2022
Florida
1 review
0 helpful votes
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It was so easy to find what I was looking for I didn't even have to ask for wife to help!

Date of experience: July 22, 2022
Texas
1 review
0 helpful votes
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Very easy to order, but I would like the price of shipping to show with the books price.

Date of experience: July 22, 2022

So easy to shop with this company!
June 17, 2022
Previous review

So easy to shop with this company!

Date of experience: June 17, 2022
Tennessee
1 review
0 helpful votes
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Ali it's always has the books I need at a great price

Date of experience: July 22, 2022
Texas
1 review
0 helpful votes
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I have had no problems with my orders in the past
July 22, 2022
Updated review

I have had no problems with my orders in the past.

Date of experience: July 22, 2022

Shipping is too high when all books ship from the same site.

Date of experience: June 22, 2022

I've had great service from your company
April 22, 2022
Previous review

I've had great service from your company

Date of experience: April 22, 2022
Texas
1 review
0 helpful votes
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This was the best price I could find for this book and I really do appreciate that!

Date of experience: July 22, 2022
Texas
1 review
0 helpful votes
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Easy to navigate website, easy and smooth checkout.

Date of experience: July 22, 2022
Virginia
1 review
0 helpful votes
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It was very easy to find the book I wanted and I lied getting free shipping on it as well.

Date of experience: July 22, 2022

Certainly easy to get what I wanted
November 24, 2021
Previous review

Certainly easy to get what I wanted.

Date of experience: November 24, 2021

Ordering has bee quick and easy
June 9, 2021
Previous review

Ordering has bee quick and easy

Date of experience: June 9, 2021
Arizona
1 review
0 helpful votes
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You offered free shipping for the weekend. Based on that I ordered only to find out on placing the order that it was only on larger orders. Thats a bit mis-leading and I am disapointed in your offers

Date of experience: July 22, 2022