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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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There was nowhere to add my coupon for $8.00 off when I tried to place this order! This is multiple times that I have tried to use coupons and run into a very difficult checkout! I cannot use coupons, nor did I have the option of how to pay. I had wanted to use a different credit card, but that option was not available either. I am not able to use a large computer and have to order everything from my phone. This should not be so difficult. You advertise coupons, but they are not available for use. Perhaps I should complain to the BBB about your poor practices. Also, I have ordered DVD's in the past that show up as Blue-Ray when they come in. I was very careful with this order to be sure that I did not order any Blue-Ray by accident, yet one showed up on the order and I had to remove it. I do feel that your poorly designed page is at fault.
Really easy, and Happy to see the ebook option. Very excited!
I keep finding the books I want here at good prices. I have no idea if the coupon that I got in the email was applied here or not.
I believe that if purchasing multiple books from the same seller, that should be taken into account for the price of the shipping... other than that, I have had a good experience so far and am impressed with the selection of books. Thanks
Very clear and easy to find book i wanted and to fill out order.
Just ordered the book; haven't received it yet, but so far so good. Simple to order.
Much easier website than in the past, so that's awesome!
I don't understand why the shipping charge is not reduced when I order two books from the same seller.
It's hard to distinguish among booksellers with identical or near-identical prices and descriptions.
It would be helpful to see information (overview, customer reviews, etc.) on the participating bookstores before I order from one of them.
I thought if I placed an order for a certain amount, I'd receive free shipping. I added more books to accomplish the amount, from what my cart only two things are free.
My bookstore recommends you and you always have my untique books, at reasonable prices. Thank you.
Under your book suggestions list, interested in operation Dragoon.
Being able to find hard to find book is priceless as a researcher
I was referred to your website by my independent book store: Books On The Common Ridgefield CT. They were right on the price and ease of using your site.
Deceiving advertising—I didn't get the $15.00 off or free shipping
It's easy to find book text rocky amazing drawings these are scientists are trying to forgiveness and moving figure out where they go and what is she doing you know how they migrate and so forthhow are you interest me
Have shopped with you before DVD in good shape. Fast Shipping
Kind of confusion to change order from 1 to 2 for moi..
Would like to find all of an author's titles in one place
Site is easy to navigate & to facilitate selection.
Good product excellent prices fair shipping prices
It was readable and good. I liked the simplicity of the format.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.