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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Found a used paperback of a popular book and feel satisfied, will shop again in the future.
Your little message about getting a $5 coupon is very misleading because it leaves out how much you have to spend in order to receive it. That info should be in the offer UPFRONT. T
The title of one or more of the books I tried to buy switched from What the Bible Says About Angels to What the Bible Says About Love, Sex and Marriage. I had to remove this unwanted title TWICE on my order.
Perhaps you can fix this.
Difficult to juggle between signing in and getting back to your shopping cart that still has your books in it! Had to go back and forth, and back and forth, to find it that still had the books in it and had not gone instead to 0! I likely would not have bothered to re-shop and fill it again. Also - I'M NOT HAPPY THAT I DID NOT GET THE $10 OFF AS ADVERTISED IN THE EMAIL YOU SENT THAT PROMPTED ME TO SHOP! WHY?
Site is easy to navigate and has many vendor options available.
I try to buy my books from Alibris. Generally easy to find what I'm looking for, like purchasing from the booksellers and then sharing the books with friends.
A BIT WEIRD AT CHECK OUT BUT OTHERWISE FINE. SEARCH BAR WORKED GOOD. SEEMED MORE PUT TOGETHER THAN OTHER SIMULAR SITES AND SAVED ME AROUND FOUR BUCKS IN COMPARISON. WE WILL SEE HOW SHIPPING TURNS OUT...
Site is laid out well without having TOO MUCH thrown at you. I will admit, my goto online bookseller has been Barnes&Noble -- you guys are every bit as good where it counts! You'll probably be seeing more of me!
I have no issue shopping, but every time I sign in, I have to chose the "forgot password" and change my password! And I write my password down each time. I just ordered items about 10? Days ago, and I had to change my password then. So today, again I have to change my password. I do like Alibris as an alternative to giant Amazon, but this password thing is getting annoying!
Easy website to search for both Authors and Titles.
Easy to order, search function gives accurate information.
I'd like a way to store two credit cards.
I am a devoted customer for all my books and music
I'm happy that Alibris works with brick and mortar businesses
I love this giant bookstore in the sky
Would like to know the shipping estimated days before inputting my card information.
I can always find a good price, if the book is in stock.
Still shopping with you after many years. Always a good experience.
Great place to find graphic novels cheap! If you aren't fussy about the condition and are just looking to read the books this is a great service!
I always find hard to find books at very reasonable prices.
I like it but even if I ship books form the same place I have to pay for shipping seperately and that's a bit sad.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.