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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Easy, quick, low prices.
We'll see how the shipping goes.
It so far!
Very quick, easy process to purchase form a very large selection of books
Quick and painless process to complete the purchase, very good selection of books
Great selection of books, website was easy to navigate
I like how they don't confuse me during check with add ons.
The edition was available and in stock plus a coupon
I had purchased a book from you recently and was really very satisfied with the book and speedy delivery.
Navigating the various options is not the best but overall a good experience.
Good selection and fast checkout – a very good combination
Fairly easy selection but shipping cost should not be a mystery; it should be shown upfront.
Awesome, great prices. Smooth transaction. Very pleased.
Worked this time! Recently the site failed on me when I tried to submit my order.
I like how easy it was and I liked how you can see where it ships from
Alibris has been my go to for reasonable priced books in good shape for many years.
Alibris has many of the books I'm looking for at a reasonable price.
This site is always easy to use when I'm looking for a specific book or author.
Quick and easy, a very desirable outcome considering I'm buying all the textbooks required for my college classes.
It's ok, but there are many outdated editions to sift through
Easy, found exactly what I wanted and then more with good suggestions based on my search
It was easy to find books, the ordering process was easy and the account creation was easy as well.
I sent an email read that you have false offers said sign up for emails get$5.00 off & I did then decide to make a purchase & gather news
You get$5.00off only if you spend $50.00 cheats
Good product pricing but shipping to canada is $$$$$
You presented a couple of choices and it was easy to pay online
The web page is very user friendly and you almost always have the books I am looking for. I am so glad thee is an alternative to Amazon.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.