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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Alibris is usually easy to use, but today I had to go through a lot of unrelated material to reach what I typed: Large Pring Greek New Testament. I eventually got there, though.
Very easy to shop. It has been quite some time since I have ordered anything from Alibris... don't know why. It has always been very easy... Thanks.
Frustrating - I had to type in my cc # three times before it was accepted
Alibris always comes through. Love their unbeatable prices.
Everything was easy to use and i am very impressed with my experience
I like buying books from Alibris. There are new/used options and it is possible to save up books you want on your wishlist and buy them when there is a coupon.
This is a great place to find out of print books as well as new releases. Prices are generally good and it is nice to be doing business with so many book stores.
I really like the overall experience.
Quick and Easy - I always go to this website for used books.
Paypal didn't seem to work, was frozen and I couldn't contine. Tried several times and then had to checkout via visa
That was super fast and quick! Loved it!
Also- you go through PayPal which is perfect thank you! Wish tracking was free!
I always enjoy buying books from Alibris. They carry hard to find books, that are reasonably priced.
Ordering was very simple. Hopefully it arrives on time for class
Good experience. Quick refund for unavailable book.
Recommended by a friend. This is my first purchase
The website is organized clearly and the checkout process is quick.
The website was glitching when trying to place an order with my account, continually saying it could not charge my card in spite of the fact that everything entered was correct - then my card was charged 4 times for the same purchase and my bank blocked my card. Then when I contacted alibris for assistance, my alibris account was blocked as well and my cart was shown to be empty so I was unable to make the purchase. I finally just used an alternate email to login as a guest and find the same books for similar prices and finally placed the order
Prices are okay, but several recent books I wanted aren't being offered by Alibris for some reason. If you inquire about this you get a canned response that has nothing to do with the question.
Prices good, but Alibris isn't offering several recent books that I want. And, as usual, customer service is a joke.
A means to buy used books from dealers around the nation is good news.
Really liking the ability to build a cart then discover additional savings by comparing with other sellers right before checkout.
Loved finding my favorite cookbook from a beloved artist
Thought this "purse book by Dell" was lost forever! Happy IT ISN'T! Got it!
I have received sad one books extremely late and some that word stated to be in good condition, yet we're as Lindt unreadable.
My husband was looking for one of his MBA course books. I discovered a couple of others I'd like to read, and I'll keep this site in mind for further searches! Thank you!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.