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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Site had copies of all the books I was looking for, but shipping costs seem a little high
Well-organized website, easy to place an order. Details are helpful in choosing a copy.
Clean, easy to use customer interface. Item descriptions were helpful in choosing a copy in good or better condition at a reasonable price, and from Powell's, my local in OR.
The site works smoothly in Chrome on a newish PC. Alibris is one of my two go-to sources for used books, especially with detailed item descriptions. I collect photo books and with few exceptions I look very good or better condition.
Your shipping used to work so much better when you could save by getting your books from one store and they used the bulk books rate. I am very sad to see you have chosen to act like amazon and still not do business as good as you used to. For shame.
I was very pleased with the availability of the title. It was very easy surfing through the billing and shipping section on ordering.
Had to enter credit card multiple times to the point of frustration.
It was very easy to find what I was looking for. I appreciated being able to choose and compare different sellers easily.
Too much runaround to make a purchase. Not really straight forward.
Alibris always has the book(s) that I am looking for at a great price!
Great options for all book purchasing. Amazing selection of old books presented in an organized manner.
First time user, I hope I can have a good experience here!
Found what I wanted at great price. Easy to use site.
Great selections with good descriptions at a fair price.
Always easy to find books I want and specifics and pricing easy to follow.
Excellent way to buy books. Can be sorted by preference of price, condition, etc. Love this site.
Easy, wish the standard shipping was a bit faster.
Easy to find the books I want at a very good price.
I like that you have many options with the price and shipping costs.
They have many books, it is easy to order, and the prices are reasonable
Very pleasant visit, but had difficulty changing the shipping
Shipping is over priced but they have an excellent range and search functionality.
Updating addresses was a challenge for some reason
Although the pure volume of information contained in the Alibris website is somewhat daunting, I was able to find the classic texts with minimal amount of searching and successfully applied the appropriate discount code.
My past order arrived quickly and am happy with my book. Thank you so much.
So far, so good. Now it depends on when I recevie the books. I did notsee an estimated delivery date.
I've been searching for these Chinese writing books in all my local library systems with no luck. Even Amazon didn't have the tiger one, so I'm thrilled to find them both here.
Thrilled to have found this book and hoping it is in the condition advertised.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.