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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Love Alibris always find what I want for great prices
Found what I wanted even though I only knew the title of one of the books.
Had trouble getting my credit card info to change. It said I only had to fill in updated info but then didn't accept the change without my filling in the whole card again.
Love the service affordable prices on items. Very satisfied
All pages work great! (Most company's don't.) I just wish I could find out shipping costs before
Smooth, so far. Hope the book description by Seller is accurate...
I was a little confused when I made the purchase because the image in the picture was different from the details.
Great price, lots of selection and easy to navigate website
So far so good - sticky times at first - finally engaged
Found what I wanted most and it was a lot cheaper than Amazon
I found the exact book I was looking for at a great price.
I love aLibris, my go-to website for hard to find books or books by specific authors. Prices can't be beat and once-in-awhile I'll use the coupon. I rarely qualify for free shipping since not all books are available through aLibris.
ALibris is my go-to website to find either a favorite author or out of print books to add to my library. It's so affordable and almost never experience a glitch with a vendor. I receive all my books very quickly.
Quick easy and simple, but the website design looked a bit sketchy so i looked for reviews on google which were positive
Able to find a specific book on web development quickly, and it was the ISBN I was looking for (which was the edition needed for what I need to learn at the moment). Thank you.
I had to buy the digital version since you shipped the wrong books and now I'm way behind in the class. I sent emails last week and no one has contacted me. Now I buy the digital version which I hate and I couldn't even use the stupid $5 coupon you sent me. I feel like I'm being taken advantage of.
I don't appreciate finding out the shipping so late in the process, and I don't like having it given to me as a total instead of broken down. Also one book does not show any shipping information but there is no note that it is unavailable, and I believe I was charged for it, so this is very confusing: will I be sent this book or not?
Hey problems with ordering at all. One of the easiest websites to purchase books on.
Searching for a specific item is quick and easy with the various ways to find what I am looking for. Additions and changes to the cart is seamless.
Easy to maneuver throughout the website. Good selection and good pricing.
It was a bit challenging figuring out at what point in the order I could upgrade the shipping. Otherwise the purchase went very smoothly!
Prices were so good! Locating the book I needed was so easy!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.