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AlibrisReviews 107,668

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
947
value
11,261
shipping
11,251
quality
11,245
This company responds to reviews on average within 1 day

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GB
1 review
0 helpful votes
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Easy purchase system and good price for a hard to come by book.

Date of experience: September 2, 2022
Texas
1 review
0 helpful votes
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Easy to navigate the site and lots of hard-to-find items

Date of experience: September 2, 2022
Michigan
1 review
0 helpful votes
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Had a bit of trouble since I did not find a place to sign up, or establish an account. When I filled out for as a GUEST then I could continue. So where does someone register or Create An Account, one has to wait until this last page? Poor design.

Date of experience: September 2, 2022
North Carolina
2 reviews
0 helpful votes
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The needed information was clear and easy to check or UNcheck as it were. I did not feel like something was trying to get one past me.
Thank You

Date of experience: September 2, 2022
Virginia
1 review
0 helpful votes
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Easy shopping all the way & great products from great sellers!

Date of experience: September 2, 2022
Wisconsin
1 review
0 helpful votes
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Found some of what I was looking for
September 2, 2022

Found some of what I was looking for. Easy to shop & quick check out.

Date of experience: September 2, 2022
Tennessee
2 reviews
0 helpful votes
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No idea
October 2, 2022

No idea. I wont know until safe delivery/ arrival.

Date of experience: September 2, 2022
Oregon
2 reviews
0 helpful votes
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Easy shopping
September 2, 2022

Easy shopping. Great selection of books. Can always find what I am looking for.

Date of experience: September 2, 2022
Illinois
1 review
0 helpful votes
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Thanks so much for locating this out of print book!

Date of experience: September 2, 2022
New York
1 review
0 helpful votes
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I love alibris!
September 2, 2022
Updated review

I love alibris! If i can't support my library's "yellow barn" i'll always shop here!

Date of experience: September 2, 2022

I love alibris!
January 9, 2021
Previous review

I love alibris!

Date of experience: January 9, 2021
Colorado
1 review
0 helpful votes
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It was easy to shop for textbooks and I appreciate your prices

Date of experience: September 2, 2022
Minnesota
1 review
0 helpful votes
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This is my first time using this site for myself. I am pleased to find the reading material I needed.

Date of experience: September 2, 2022
Rhode Island
1 review
0 helpful votes
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Love it
September 2, 2022

Love it. Very easy too look up books I wanted and great prices

Date of experience: September 2, 2022
Florida
1 review
0 helpful votes
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Very easy to navigate website easy to purchase from

Date of experience: September 2, 2022
California
2 reviews
0 helpful votes
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First time ordering from here..
October 2, 2022

First time ordering from here., i'll follow up once the book arrives..

Date of experience: September 2, 2022
Florida
1 review
0 helpful votes
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Add a filter to select by shipper/vendor for used books

Date of experience: September 2, 2022
New York
2 reviews
0 helpful votes
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Bought less than the shipping cost, wish I could get the shipping cheaper!

Date of experience: September 2, 2022
Illinois
1 review
0 helpful votes
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Quick and easy, and I was able to find exactly what I wanted.

Date of experience: September 2, 2022
Georgia
1 review
0 helpful votes
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First, it takes forever to scroll thru the list of books per subject, b/c I had no option to select "view more items per page." Second, I wanted, once I was reminded@ shipping, to search by the sellers, once I locked in on a specific purchase... to see what else they had I might like... frustrating back and forth to do that. Third, I finally picked out two hundred dollars of books and realized I needed to sign in. Then? Then once I logged in, and since it turned out I had 2 log ins, I checked them both, THEN my stupid cart did not remember the books I spent 2 hours searching for... and while i was able to use my web history and go back to one of the versions of my cart history, is was not in fact the most recent one. So, that is why you got 2 stars. Otherwise, when I am not frustrated, I highly recommend your site. Except, this is exactly why I just check out as a guest. B/c signing in screws up everything. Sigh.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 2, 2022
New York
1 review
0 helpful votes
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I've been shopping with Alibris for over 20 years.

Date of experience: September 2, 2022