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AlibrisReviews 107,670

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
947
value
11,262
shipping
11,252
quality
11,246
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

New Jersey
1 review
0 helpful votes
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Signed up due to offer of $5 off first purchase. When I got the offer it is limited to purchase of $50 or more and I couldn't use it. Disappointed.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 4, 2022
Illinois
1 review
0 helpful votes
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I would really like to be able to look at some sample pages inside the book or maybe a table of contents

Date of experience: September 4, 2022
Illinois
1 review
0 helpful votes
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What a great website for books of all kinds! I absolutely adore the prices! I'm always getting a steal

Date of experience: September 4, 2022
Wisconsin
1 review
0 helpful votes
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I had to enter all my info twice
September 4, 2022
Updated review

I had to enter all my info twice. But it finally worked.

Date of experience: September 4, 2022

My experience has been quick and easy, straightforward...
September 1, 2022
Previous review

My experience has been quick and easy, straightforward and easy to understand. However, this does not speak to the time in transit or condition on arrival, so I don't think I can give more than 3 stars for the experience so far.

Date of experience: August 2, 2022
Massachusetts
1 review
0 helpful votes
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The last time I ordered from you I didn't get the Trial of Apollo Book 3, I never got it, and I had paid for it. I'm hoping I get my whole order this time

Date of experience: September 3, 2022
Pennsylvania
1 review
0 helpful votes
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I was very happy to find my book at such a great price!

Date of experience: September 3, 2022
North Carolina
1 review
0 helpful votes
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Books easy to find
September 3, 2022
Updated review

Books easy to find.
There ought to be a way to purchase 3-4 books from a single seller and get a break on shipping costs, instead of a $4.49/book charge!

Date of experience: September 3, 2022

Simple and straightforward if you purchase a single...
February 13, 2022
Previous review

Simple and straightforward if you purchase a single book.
If you want to purchase multiple books from a specific dealer and combine the order to reduce shipping costs, you have hit a brick wall.

Date of experience: February 13, 2022
California
1 review
0 helpful votes
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Shipping seems high in some cases
September 3, 2022
Updated review

Shipping seems high in some cases. Had trouble at check out.

Date of experience: September 3, 2022

Easily found everything I was looking for
October 26, 2021
Previous review

Easily found everything I was looking for. Great prices.

Date of experience: October 26, 2021
Oregon
1 review
0 helpful votes
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Prompt response to a question I had for the seller;...
September 3, 2022
Updated review

Prompt response to a question I had for the seller; delighted to find the title I was looking for. Another great Alibris experience.

Date of experience: September 3, 2022

Found what l was looking for; placed the order
August 1, 2022
Previous review

Found what l was looking for; placed the order. All good.

Date of experience: August 1, 2022
Wisconsin
1 review
0 helpful votes
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I had a terrible time signing in as a return customer. It wouldn't accep my new password in four tries.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 3, 2022
Mississippi
1 review
0 helpful votes
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The condition of the book and the reliability of the seller are all displayed so that I can make an informed choice.

Date of experience: September 3, 2022
Massachusetts
1 review
0 helpful votes
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So far good
September 3, 2022

So far good. I will know more when I receive the book!

Date of experience: September 3, 2022
Montana
1 review
0 helpful votes
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Always good and I love that you're not associated with Amazon.

Date of experience: September 3, 2022
Ohio
1 review
0 helpful votes
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I signed my email and was supposed to get a $5.00 coupon and didn't it or a code to use. I also had a book in my shopping cart and when I added my second book and was going to checkout, the first book wasn't there. I went back to the listing and it was no longer there as well. Frustrating and not the best experience.

Date of experience: September 3, 2022

Saw a book I wanted with multiple choices of used to...
January 17, 2022
Previous review

Saw a book I wanted with multiple choices of used to new condition at reasonable prices and immediately bought it.

Date of experience: January 17, 2022
California
2 reviews
0 helpful votes
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Had the hardback of a book I wanted
September 3, 2022

Had the hardback of a book I wanted. Everyone else had a paperback

Date of experience: September 3, 2022
Indiana
1 review
0 helpful votes
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Best prices, easily for several used books I was looking for, lots of options. Held back a star because I wish I had a way to compare prices for various books including their shipping prices (post shipping policy on the seller's profile?) without having to fake checkout multiple times to see how to best consolidate my purchases and get the best deal on book+shipping.

Date of experience: September 3, 2022
Colorado
1 review
0 helpful votes
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Great prices!
September 3, 2022

Great prices! Alibris will be my starting point from now on.

Date of experience: September 3, 2022
Wyoming
1 review
0 helpful votes
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Alibris had exactly what I wanted and for a very good...
September 3, 2022
Updated review

Alibris had exactly what I wanted and for a very good price.

Date of experience: September 3, 2022

Good selection!
April 24, 2022
Previous review

Good selection! Thank you!

Date of experience: April 24, 2022
Canada
1 review
0 helpful votes
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Had to reset password, slight confusion about google...
September 3, 2022
Updated review

Had to reset password, slight confusion about google saved password between black user name and email address for user name

Date of experience: September 3, 2022

Web site clean and functional
October 19, 2021
Previous review

Web site clean and functional - no problems navigating

Date of experience: October 19, 2021
New York
1 review
0 helpful votes
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On time
September 3, 2022

On time. Received in excellent condition and placed in a safe location when delivered.

Date of experience: September 3, 2022