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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Signed up due to offer of $5 off first purchase. When I got the offer it is limited to purchase of $50 or more and I couldn't use it. Disappointed.
I would really like to be able to look at some sample pages inside the book or maybe a table of contents
What a great website for books of all kinds! I absolutely adore the prices! I'm always getting a steal
I had to enter all my info twice. But it finally worked.
My experience has been quick and easy, straightforward and easy to understand. However, this does not speak to the time in transit or condition on arrival, so I don't think I can give more than 3 stars for the experience so far.
The last time I ordered from you I didn't get the Trial of Apollo Book 3, I never got it, and I had paid for it. I'm hoping I get my whole order this time
I was very happy to find my book at such a great price!
Books easy to find.
There ought to be a way to purchase 3-4 books from a single seller and get a break on shipping costs, instead of a $4.49/book charge!
Simple and straightforward if you purchase a single book.
If you want to purchase multiple books from a specific dealer and combine the order to reduce shipping costs, you have hit a brick wall.
Shipping seems high in some cases. Had trouble at check out.
Easily found everything I was looking for. Great prices.
Prompt response to a question I had for the seller; delighted to find the title I was looking for. Another great Alibris experience.
Found what l was looking for; placed the order. All good.
I had a terrible time signing in as a return customer. It wouldn't accep my new password in four tries.
The condition of the book and the reliability of the seller are all displayed so that I can make an informed choice.
So far good. I will know more when I receive the book!
Always good and I love that you're not associated with Amazon.
I signed my email and was supposed to get a $5.00 coupon and didn't it or a code to use. I also had a book in my shopping cart and when I added my second book and was going to checkout, the first book wasn't there. I went back to the listing and it was no longer there as well. Frustrating and not the best experience.
Saw a book I wanted with multiple choices of used to new condition at reasonable prices and immediately bought it.
Had the hardback of a book I wanted. Everyone else had a paperback
Best prices, easily for several used books I was looking for, lots of options. Held back a star because I wish I had a way to compare prices for various books including their shipping prices (post shipping policy on the seller's profile?) without having to fake checkout multiple times to see how to best consolidate my purchases and get the best deal on book+shipping.
Great prices! Alibris will be my starting point from now on.
Alibris had exactly what I wanted and for a very good price.
Had to reset password, slight confusion about google saved password between black user name and email address for user name
Web site clean and functional - no problems navigating
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.