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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Worked great ordering the book. I presume it will be delivered as indicated
So far so good now we'll see on the shipping process
Filling in the info... kept asking the same questions over and over
Very good, well organized, good description of each book
Since all I did was order the book, it remains to be seen when and in what condition it arrives
Great as always. But wish you had a "free shipping" threshold. Love your site but sometimes the Shipping eats me alive.
Quick, the site made sure to confirm my new address, much appreciated
I found a rare, autographed copy of the children's book I was looking for. Many thanks!
I found a rare book on your site and benefited from this weekend's discount offer. Many thanks!
The site is awkward. I couldn't see how to view my shopping cart unless I added something to it. Then I couldn't actually see the cart itself only the total being charged. What's that all about? I placed the order earlier today, or thought I did, but got home tonight and it appears the order didn't go through. I tried again tonight with apparent success but hope I will not be charged for two orders. We'll see.
I've been shopping for books for many years via Alibrîs - it is a lovely service - efficient and reliable - I am a definite fan.
Very easy to compare prices and great prices at that 10 outta 10
It was difficult to change my address. Had to try 3 times.
I would have selected 4 to 5 stars but sev'l orders never arrived & there was no effort to explain why. There should be tracking to ascertain the segment of the trip that is the problem. Additionally, I had to contact alibris to complain abt the missing books that I had carefully & thus time-consumingly investigated & chosen. That headache has not yet concluded.
I can't reconnect to an existing acct nor establish a new one w/ a new e-dress. VERY ANNOYING.
I am taken aback by the shopping experience so far. There is something metaphysical to it. I can feel it enveloping my spirit like a hand grasping a fine glass of champagne. I now relate to the world and my loved ones in an altogether authentic and empathic fashion. More than this I couldn't ask. To that I drink.
Very pleased with this company's service and product availability
Shipping is frequently as much or more than products
You have access to rare stuff, great prices, and I like supporting independent sellers.
You have a very easy-to-navigate website -- easy to set up an account, easy to order, fast checkout, and excellent prices for your products and shipping. Thank you.
Ease of check out. But I prefer that photos of item are provided at website. I was expecting more description of the book.
I received 3 of the 5 books I ordered #******* with no explanation why the 2 books were refunded on my order. I hope to receive the book I have just ordered; thank you. I did, however, receive refunds for the books that were removed from my order.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.